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Email Help Needed! Having problems with your email service, or with the email software you're using? Post your questions and answers here! |
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31 Oct 2022, 06:36 AM | #1 |
Junior Member
Join Date: Oct 2022
Posts: 7
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Exchange and gmail
Good evening folks.
I have Microsoft exchange and also google workspace business. I’m not sure which way to go with my email. 1. Point it to exchange 2. Use google mail. A lot of my emails go to peoples spam folder using exchange, gmail not so much. Any guidance would be great . Thank you. Reply Report |
31 Oct 2022, 09:46 PM | #2 |
Master of the @
Join Date: Feb 2017
Location: USA
Posts: 1,683
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I have both and use our Microsoft 365 business account for email because it integrates better with the other Microsoft apps and tools we use at work. But, overall I think Gmail is the better product for email. Gmail's spam filters are the best, deliverability is great, and I like the simple web and app interface. One huge problem I find with Microsoft is they send legitimate email to Junk every day, meaning I have to constantly check my Junk folder. Gmail doesn't do that.
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1 Nov 2022, 09:33 PM | #3 |
Master of the @
Join Date: Sep 2004
Posts: 1,690
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Exchange works with Microsoft outlook so you aren't just using webmail. Also calendar and contacts can sync with your phone. This is through the activesync protocol.
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3 Nov 2022, 02:41 PM | #4 | |
Cornerstone of the Community
Join Date: Aug 2008
Location: Norway
Posts: 753
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Quote:
I must say that after few months of using Report Spam/Fishing plugin in Outlook - not the default one, but the one that you install as an Add In, both of my mailboxes are almost Spam Free (1-2 messages per month). The same case with fail positives. But one needs to cross "report to Microsoft". Now I got one or two legitimate mail in Spam like every 3 months. And few others that are ending there more frequently, are in the border line also for me - not sure if I call them spam or anything useful I am also admin of several domains hosted at Google and do not see a massive difference. |
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5 Nov 2022, 03:02 AM | #5 |
Junior Member
Join Date: Oct 2022
Posts: 7
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Ok will give 365 another try. Problem is all my emails go into peoples spam folder. Gmail isn’t quit so bad.
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5 Nov 2022, 03:42 AM | #6 |
Essential Contributor
Join Date: Dec 2017
Location: Scotland
Posts: 483
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5 Nov 2022, 04:38 AM | #7 |
Junior Member
Join Date: Oct 2022
Posts: 7
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I opened a ticket via 365 admin panel and they tried everything then just admited defeat. They told me to contact all my contacts using another media to tell them to allow my email in and mark it as not spam. Bit rubbish i thought.
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5 Nov 2022, 05:57 AM | #8 | |
Essential Contributor
Join Date: Dec 2017
Location: Scotland
Posts: 483
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Quote:
Many email providers' systems add headers to incoming mails which describe (though somewhat cryptically) how their automated systems have decided that a mail is likely to be spam. So - IF the 365 system does that - your first action should be to get a set of emails that have been classed as spam sent back to you so that you can see what those headers say. That would need some of the people that you've sent these mails to, to send the copies they received back to you. If you know nothing about what email headers typically look like you will find it hard to interpret the information. People here could help but it'd require you to share some of those mail headers with us, and you'd want to be certain that there was no personal info in them. |
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5 Nov 2022, 06:25 AM | #9 |
Junior Member
Join Date: Oct 2022
Posts: 7
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Ok then so I should setup ms dns and mx then send a few emails etc and see what happens then post here the info
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6 Nov 2022, 03:31 AM | #10 |
Cornerstone of the Community
Join Date: Aug 2008
Location: Norway
Posts: 753
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I would recommend also defining SPF records (DKIM would be another step). But as SPF setup is a part of a domain setup in MS panel, so i would hope you do not bypass it.
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7 Nov 2022, 05:33 AM | #11 |
Junior Member
Join Date: Oct 2022
Posts: 7
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Hi
I also have web hosting and the server has email accounts for all the domains. Would that be better. |
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