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Old 27 Jan 2012, 03:54 AM   #16
NJSS
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Location: Hampshire, UK
Posts: 1,238
Won't refresh but no error message.

This is happening too often.

Nothing in the Status Blog:-

http://status.fastmail.fm/

NJSS

Last edited by NJSS : 27 Jan 2012 at 03:56 AM. Reason: Added ref to http://status.fastmail.fm/
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Old 27 Jan 2012, 03:59 AM   #17
hobbes
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Looks like a major network issue. Massive packet loss when I ping various servers.
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Old 27 Jan 2012, 04:01 AM   #18
andrej
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Ditto.
Are the FM IMAP servers supposed to have outages once per week on average?
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Old 27 Jan 2012, 04:02 AM   #19
sremick
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Quote:
Originally Posted by NJSS View Post
Won't refresh but no error message.

This is happening too often.

Nothing in the Status Blog:-

http://status.fastmail.fm/

NJSS
The status Blog was the first thing I checked. Very disappointing that it's not being used for its intended purpose. What's the point of having it?
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Old 27 Jan 2012, 04:03 AM   #20
NJSS
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Still nothing on Status Blog

I PMed Bron so hopefully someone will pick up the problem & post here or on the status site soon.

It's been down for 30 minutes now & no news or apparent action - very sad.

NJSS
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Old 27 Jan 2012, 04:03 AM   #21
goldtoday
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Fastmail down?

Looks like Fastmail is down.

When you click on it it just hangs there.

Any idea what is happening anyone?

Hopefully it will be up soon.
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Old 27 Jan 2012, 04:06 AM   #22
vivil
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plz follow now on http://www.emaildiscussions.com/showthread.php?t=63896
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Old 27 Jan 2012, 04:07 AM   #23
ozar
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There are a couple of threads already going on it here:

http://www.emaildiscussions.com/showthread.php?t=63896

http://www.emaildiscussions.com/showthread.php?t=63897
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Old 27 Jan 2012, 04:07 AM   #24
rblon
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Same problem here. Both web interface as IMAP server. No mention yet on http://status.fastmail.fm/
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Old 27 Jan 2012, 04:09 AM   #25
bplat
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Bron is working on it. Apparently there are networking issues. (But we figured that out didn't we.)
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Old 27 Jan 2012, 04:09 AM   #26
Nikolaos
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Do they have a twitter account or some other alternative update location that isn't on the fastmail servers or using the fastmail domain? Twitter would be very useful for status updates in this kind of situation. They wouldn't need to spend a lot of time on a post, just give us SOME idea of what's happening.

Slightly O/T: is it just me or have these outages been happening more frequently since Opera took over? I don't remember even noticing an outage before but recently it seems to be almost a regular occurrence
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Old 27 Jan 2012, 04:09 AM   #27
vivil
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Quote:
Originally Posted by NJSS View Post
It's been down for 30 minutes now & no news or apparent action - very sad.NJSS
melbourne time is 7h07 am now, AU office is not open and NO office is empty 9:08pm....
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Old 27 Jan 2012, 04:11 AM   #28
groanerton
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Two days ago all file uploads on the old interface were down. I checked the status blog - nothing. Today nothing on the status blog on this down. Like the person said, what the hell is the point of a status blog?

new homepage banner instead of "fast, reliable email":

Fastmail: 0 days without incident
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Old 27 Jan 2012, 04:11 AM   #29
vivil
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Quote:
Originally Posted by Nikolaos View Post
Slightly O/T: is it just me or have these outages been happening more frequently since Opera took over? I don't remember even noticing an outage before but recently it seems to be almost a regular occurrence
The FM outage before opera was the same amount but stayed one or 3 days (remembered the 2005 or 2006 #fail ^^)
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Old 27 Jan 2012, 04:14 AM   #30
kwiebe
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Thumbs down

Down for me; also very disappointed the status blog is not updated. As a customer (paying) - I not only have the outage to contend with, I have to do my own troubleshooting?

The operation timed out
Header are:

HTTP/1.1 200 OK
Server: nginx/1.0.8
Date: Thu, 26 Jan 2012 20:10:43 GMT
Content-Type: text/html; charset=iso-8859-1
Transfer-Encoding: chunked
Connection: keep-alive
Set-Cookie: IDStr_=dda80c05ee88b274b2c3%211327608643; path=/; domain=www.fastmail.fm
Pragma: no-cache
Cache-control: no-store, no-cache, must-revalidate
Expires: Tue, 01 Jan 1981 01:00:00 GMT
X-UA-Compatible: IE=Edge
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