Tuffmail increasing prices

aleinss · 1 Oct 2008, 06:35 AM

I just checked Tuffmail.com today and just noticed they went from yearly rates to monthly rates. I currently pay $28/year for 1GB of mail quota and 2GB for data transfer. Under the new plan, it would be $43.20/year! I think this is getting a bit much for e-mail. It was $25 in 2005, $28 in 2006/2007and now $43.20?

Luckily, this is domain hosted, so all I have to do is point my MX record to a new IP address and it's done. I guess I'll see what my invoice says when it comes next month.

David · 1 Oct 2008, 07:25 AM

Did you actually check with support that yearly rates are now diminished. I would doubt they would do that - it might just be a mistake on the webpage.

aleinss · 1 Oct 2008, 11:18 AM

You're right: I should check with tech support before shooting off my mouth. I noticed from my 2005 invoice a monthly rate of $4.95 was given, but I only paid $24.95 for the year. However, this monthly rate was dropped from subsequent invoices in 2006 and 2007. The rate on the front page was always given by year; now they give it by month.

I checked Fastmail.fm and they are now up for $40/year for the same services I get here.

Berenburger · 1 Oct 2008, 06:56 PM

If you choose Free 30 Day Trial you'll see the yearly rate: $ 36,= a year.

petergh · 1 Oct 2008, 09:58 PM

Quote:

Originally Posted by aleinss

I just checked Tuffmail.com today and just noticed they went from yearly rates to monthly rates. I currently pay $28/year for 1GB of mail quota and 2GB for data transfer. Under the new plan, it would be $43.20/year! I think this is getting a bit much for e-mail. It was $25 in 2005, $28 in 2006/2007and now $43.20?

Luckily, this is domain hosted, so all I have to do is point my MX record to a new IP address and it's done. I guess I'll see what my invoice says when it comes next month.

Unless TM changed their policy, old accounts are grandfathered, i.e., your subscription fee stays the same regardless of price hikes for new subscriptions.

David · 1 Oct 2008, 10:17 PM

Quote:

Originally Posted by petergh

Unless TM changed their policy, old accounts are grandfathered, i.e., your subscription fee stays the same regardless of price hikes for new subscriptions.

They sometimes just grandfather the price for one year and then raise prices the following year, at least that was my experience (this happened to me a few years ago, when I had the account that cost about $16 a year at that time)

aleinss · 1 Oct 2008, 11:53 PM

John Capo has spoken!

Your account rebills at the same rate as when it was created. Prices have
increased several times but we do honor pricing in effect when an account
was created. We are slowly dropping annual billing for accounting reasons.

Whew!

David · 2 Oct 2008, 12:05 AM

I just tool a look at the pricing table. Tuffmail's low level account prices are still reasonable, they are however extraordinary high for anyone wanting more than 1 GB of storage.

lane · 7 Oct 2008, 03:14 AM

Quote:

Originally Posted by petergh

Unless TM changed their policy, old accounts are grandfathered, i.e., your subscription fee stays the same regardless of price hikes for new subscriptions.

I just renewed, and the annual rate option was $36, while last year I paid $40. Not sure why it went down. (This is for 1GB shared storage for two mailboxes).

1 Oct 2008, 06:35 AM	#1
aleinss Member Join Date: Oct 2005 Posts: 71	Tuffmail increasing prices I just checked Tuffmail.com today and just noticed they went from yearly rates to monthly rates. I currently pay $28/year for 1GB of mail quota and 2GB for data transfer. Under the new plan, it would be $43.20/year! I think this is getting a bit much for e-mail. It was $25 in 2005, $28 in 2006/2007and now $43.20? Luckily, this is domain hosted, so all I have to do is point my MX record to a new IP address and it's done. I guess I'll see what my invoice says when it comes next month.

1 Oct 2008, 11:18 AM	#3
aleinss Member Join Date: Oct 2005 Posts: 71	You're right: I should check with tech support before shooting off my mouth. I noticed from my 2005 invoice a monthly rate of $4.95 was given, but I only paid $24.95 for the year. However, this monthly rate was dropped from subsequent invoices in 2006 and 2007. The rate on the front page was always given by year; now they give it by month. I checked Fastmail.fm and they are now up for $40/year for the same services I get here. Last edited by aleinss : 1 Oct 2008 at 11:23 AM.

1 Oct 2008, 07:25 AM	#2
David Ultimate Contributor Join Date: Dec 2001 Location: Canada. Posts: 10,355	Did you actually check with support that yearly rates are now diminished. I would doubt they would do that - it might just be a mistake on the webpage.

1 Oct 2008, 06:56 PM	#4
Berenburger The "e" in e-mail Join Date: Sep 2004 Location: The Netherlands Posts: 2,908	If you choose Free 30 Day Trial you'll see the yearly rate: $ 36,= a year.

1 Oct 2008, 11:53 PM	#7
aleinss Member Join Date: Oct 2005 Posts: 71	John Capo has spoken! Your account rebills at the same rate as when it was created. Prices have increased several times but we do honor pricing in effect when an account was created. We are slowly dropping annual billing for accounting reasons. Whew!

2 Oct 2008, 12:05 AM	#8
David Ultimate Contributor Join Date: Dec 2001 Location: Canada. Posts: 10,355	I just tool a look at the pricing table. Tuffmail's low level account prices are still reasonable, they are however extraordinary high for anyone wanting more than 1 GB of storage.