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Old 17 Aug 2020, 08:02 PM   #1
JamesHenderson
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Join Date: Jan 2003
Location: Oxfordshire, UK
Posts: 572
new emails showing as read

Hi,

Does anyone else have this problem?

Sometimes a new email will come into my inbox (I get the notification) but then cannot find the email because it has already been marked as read.

I use the web interface on my Mac and the iOS app on my iPhone. I see this problem on both devices (but I guess one needs to be causing it).
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Old 18 Aug 2020, 04:47 AM   #2
pjroutledge
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Location: Melbourne, Oz
Posts: 64
I don't have the problem, but I would suspect either a rule is marking them as read, or somebody else is accessing your mailbox.
You might want to change your password (and set up 2FA or similar if not done already).
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Old 18 Aug 2020, 04:49 AM   #3
JamesHenderson
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Location: Oxfordshire, UK
Posts: 572
Quote:
Originally Posted by pjroutledge View Post
I don't have the problem, but I would suspect either a rule is marking them as read, or somebody else is accessing your mailbox.
You might want to change your password (and set up 2FA or similar if not done already).
I have 2FA setup and it is only intermittently marking some emails as read. I have no reason to believe my account has been compromised. I think this is more likely to be a bug of some sort (I do not have any mark-as-reads rules).
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