Pobox user now can be migrated to FM

[jeffpan]

As you may know, Pobox was acquired by FastMail last November. Since then, we've been working hard to add their best-in-class services to Mailstore. Today, we're pleased to offer you early access to webmail, calendars and contacts!

Just go to www.fastmail.com, and log in with ***@pobox.com. Two-factor auth users, please click "More" to enter your 2FA credentials in one step.

Please note: Both FastMail and Pobox Webmail access the same mail. For calendars and contacts, however, they are copies. Updates made to your calendars and contacts on FastMail will not be updated on Pobox, or vice versa. If you are a heavy calendar/contact user, we recommend switching to FastMail immediately.

What's different about FastMail?

FastMail supports both Archive and Delete.

Archive moves mail in the current folder into the Archive folder. Archived messages are kept for search or viewing in conversations.

Delete moves mail to the trash, and should be for mail destined for permanent removal. Deleted messages will not appear in searches or conversations.

All your Pobox addresses have been set up as sending personalities. You can edit or remove unwanted ones in your Mail Accounts settings.

What's new with FastMail?

Migrating from Pobox to FastMail webmail will give you access to FastMail's full suite of access options -- webmail that's optimized for a range of device sizes, plus native apps for both iOS and Android.

It has speedy full text cross-folder search, and keyboard shortcuts for power users.

The calendars and contacts are a huge leap forward, and include invitations, improved support for use on other devices, and drag-and-drop editing.

Conversations provides a threaded view of messages, including messages in other folders.

Please note: To match Pobox's behavior, Delete for conversations is set to only act on the current folder. It has an option to act on "all folders", too. Please be aware, if you switch to that option, Sent and Mailstore Archive folders are included in "all".

Let us know

You're getting early access because you asked to migrate immediately, you're a power webmail user, or you're a friend of Pobox. If you see anything that looks broken, let us know so we can get it fixed. If you see something that looks intentional, but you think might specifically confuse other Pobox users, let us know so we can write a help page or include it in later messages like this one.

Thank you for your ongoing support, and we hope you love the new webmail interface!

cheers
Pobox Customer Service
pobox@pobox.com
https://www.pobox.com

[odedp]

Was this mail sent only to Pobox Mailstore users?

[jeffpan]

Originally Posted by odedp

Was this mail sent only to Pobox Mailstore users?

sure.

BTW, pobox's forwarding only accounts are meaningless, b/c FM has also forwarding features, no destination size limitation. Pobox's forwarding has 5 destination addresses limitation, that sucks.

[David]

Originally Posted by jeffpan

BTW, pobox's forwarding only accounts are meaningless, b/c FM has also forwarding features, no destination size limitation. Pobox's forwarding has 5 destination addresses limitation, that sucks.

Oft times (in the past) when Fastmail was crippled (and down) Pobox mail forwarding worked just fine.......

[robn]

http://blog.pobox.com/2016/03/upgrad...l-is-here.html

Nothing has changed in Pobox's forwarding product. This is only about the webmail client used to access Mailstore.

[jeffpan]

Originally Posted by robn

http://blog.pobox.com/2016/03/upgrad...l-is-here.html

Nothing has changed in Pobox's forwarding product. This is only about the webmail client used to access Mailstore.

This is a big improvement for pobox IMO. roundcube has less rich features than FM's native webmail. I has been a FM subscriber for long days, now consider switch to Pobox.

BTW, can you help transfer my FM credit to pobox account? thanks.

[Berenburger]

Great work!

Some first observations:

• Also 5 GB file storage is added.
• Pricing Pobox Mailstore: 50GB/5G is $50, FastMail Enhanced: 15GB/5GB is $40.
• 2FA for App's is not working yet.
• Default FM's SMTP server is used. To keep 'Trusted Senders' and 'Mail Stats' define smtp.pobox.com under Accounts.
• Can't access classic interface of FM. Because (missing) of 2FA?
• Websites created in Files not working: 'DNS address could not be found'.

[robn]

Originally Posted by jeffpan

BTW, can you help transfer my FM credit to pobox account? thanks.

I'm afraid that's not currently possible.

[robn]

2FA for App's is not working yet.

Yes, this is known (mentioned in the blog post). It's coming.

Default FM's SMTP server is used. To keep 'Trusted Senders' and 'Mail Stats' define smtp.pobox.com under Accounts.

We're working on integrating this properly so that you won't need to make any changes at all.

Can't access classic interface of FM. Because (missing) of 2FA?

Yes, non-2FA accounts would have worked. However, I've just rolled out a change to prevent Pobox users from logging into Classic. It hasn't and won't be advertised to Pobox users, hasn't been tested and I'm quite sure there are some functional quirks.

Websites in Files not working: 'DNS address could not be found'.

Websites can't work because the Pobox domains aren't owned/managed on the FM side. Early next week I'll hide these features from Pobox users; there's no way to make them work currently so they're just confusing.

We're currently reviewing the file storage features generally, and will consider how this interacts with Pobox users.

[jeffpan]

Hi,

My this SPF setting correct to MyPobox domain?

*

**.org. 300 IN TXT "v=spf1 include:pobox.com ?all"

Thanks.

[jeffpan]

Originally Posted by robn

I'm afraid that's not currently possible.

I have sent you two support requests,

• verify to add two domains to MyPobox
• transfer a FM balance to pobox

I will buy the mailstore account from you. thanks.

[robn]

Originally Posted by jeffpan

I have sent you two support requests,

• verify to add two domains to MyPobox
• transfer a FM balance to pobox

I will buy the mailstore account from you. thanks.

As I said, it's not currently possible to transfer FM credit to Pobox.

For anything else, please contact Pobox support. I'm not personally able to help with Pobox-specific features.

[odedp]

So here is my current situation:
I have a Fastmail Enhanced account paid up to December 2020. (My account includes also extra 500MB storage which I bought very long time ago.)
I have a Pobox Plus account paid up to July 2019.
I use only Fastmail's web interface for handling my emails (no 2FA)
And I use of course Fastmail's file storage where I keep many important files.
I thought that if I'll cancel my Fastmail account and upgrade to Pobox Mailstore I'll save some money (pay just $50 per year) and still be able to handle my emails via Fastmail's web interface.
But I need to be sure that I won't lose a single mail or single file by doing so.
Maybe there is another option?
Or maybe for the time being I should do nothing and just wait?
So what I'm asking is: What should I do? (if anything at all...}

[jeffpan]

Originally Posted by odedp

So here is my current situation:
I have a Fastmail Enhanced account paid up to December 2020. (My account includes also extra 500MB storage which I bought very long time ago.)
I have a Pobox Plus account paid up to July 2019.
I use only Fastmail's web interface for handling my emails (no 2FA)
And I use of course Fastmail's file storage where I keep many important files.
I thought that if I'll cancel my Fastmail account and upgrade to Pobox Mailstore I'll save some money (pay just $50 per year) and still be able to handle my emails via Fastmail's web interface.
But I need to be sure that I won't lose a single mail or single file by doing so.
Maybe there is another option?
Or maybe for the time being I should do nothing and just wait?
So what I'm asking is: What should I do? (if anything at all...}

me confused the second.

[ankupan]

Wow, using Pobox Mailstore with FM webmail.

Hope to see more feature soon.