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Old 10 Jun 2018, 09:34 AM   #1
sheprd
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Join Date: Sep 2001
Location: VA, USA
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upgrade

I have a Micro account and wish to pay $4.95 extra to host one domain. How can I do this?

Last edited by sheprd : 10 Jun 2018 at 10:26 AM.
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Old 10 Jun 2018, 03:32 PM   #2
FredOnline
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Location: Manchester UK
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Go to:

https://runbox.com/payment/payinfo

You can either renew your main account (add a year on) or just select:

No subscription, I'll renew the main account later

Then select the Email Domains add-on.

And pay.
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Old 10 Jun 2018, 05:50 PM   #3
janusz
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I believe that it's also possible, by contacting support first, to have the payment amount or the subscription period modified on an one-off basis, so that in the future payments (for account and extension) will be due on the same date.
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Old 10 Jun 2018, 10:37 PM   #4
sheprd
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Thanks FredOnline ana janusz. I appreciate your help. will let you know how it works out
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Old 11 Jun 2018, 05:51 PM   #5
dbowdley
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Representative of:
Runbox.com
Just to add to what has already been said; we will usually try to accommodate a request to change subscription periods to make them more convenient, but it isn't guaranteed as it depends on a number of factors. This can include number of products associated with an original payment, and payment method (PayPal is much less flexible)

We don't change the payment amount though; subscriptions are always the annual amount.
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Old 11 Jun 2018, 09:04 PM   #6
sheprd
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Location: VA, USA
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Thanks dbowdley I solved problem by upgrading from Micro to Mini
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