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Old 11 Sep 2017, 03:12 PM   #1
FredOnline
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Update to Terms of Service

From the blog:

https://blog.fastmail.com/2017/09/11/tos-update/
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Old 11 Sep 2017, 04:56 PM   #2
BritTim
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Thanks for the heads up. None of the changes appear to be substantive.
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Old 11 Sep 2017, 11:47 PM   #3
janusz
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I'm no longer a FM customer, but my curiosity go the best of me and I read the new ToS. One clause caught my attention: FM reserves the right to terminate the account "if your account is inactive for an extended period of time".

That's a bit rich for paid accounts, isn't it?

Last edited by janusz : 12 Sep 2017 at 12:17 AM. Reason: typo
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Old 12 Sep 2017, 12:06 AM   #4
Bamb0
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Yes I would say so....If someone is paying them EVERY MONTH who cares how long they dont check it??
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Old 12 Sep 2017, 12:16 AM   #5
BritTim
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Quote:
Originally Posted by janusz View Post
I'm no longer a FM customer, but my curiosity go the best of me and I read the new ToC. One clause caught my attention: FM reserves the right to terminate the account "if your account is inactive for an extended period of time".

That's a bit rich for paid accounts, isn't it?
As a practical matter, I cannot see FastMail deciding to say "please stop giving us money" in any practical situations. The old ToC encompassed this anyway, it was just not listed separately.
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Old 12 Sep 2017, 12:24 AM   #6
janusz
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Quote:
Originally Posted by BritTim View Post
I cannot see FastMail deciding to say "please stop giving us money" in any practical situations.
The termination by inactivity clause is worse than "please stop giving us money". It means "you gave us money, now get lost".

Last edited by janusz : 12 Sep 2017 at 01:28 AM. Reason: typo
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Old 12 Sep 2017, 08:33 AM   #7
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That clause may be in there so that if you are doing something illegal in or with your account it can be closed.
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Old 12 Sep 2017, 08:46 AM   #8
n5bb
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The inactivity clause is in the old TOS also. My guess it's there in case of pathological behavior by a few users.

Bill
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Old 12 Sep 2017, 09:28 AM   #9
TenFour
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I would assume that sending in payments counts as "activity."
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Old 12 Sep 2017, 09:51 AM   #10
BritTim
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Quote:
Originally Posted by Terry View Post
That clause may be in there so that if you are doing something illegal in or with your account it can be closed.
If the account is inactive, it is difficult to see what illegal activity might be going on associated with the account.
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Old 12 Sep 2017, 09:55 AM   #11
BritTim
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Quote:
Originally Posted by TenFour View Post
I would assume that sending in payments counts as "activity."
If the account is set up for automatic renewal, that is not necessarily the case. As I indicated above, though, I think it is academic unless FastMail decides it wants to withdraw a product (in our case the main FastMail service) altogether.
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Old 12 Sep 2017, 10:18 AM   #12
TenFour
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Here's the actual clause. It appears to be rather open ended. In defense of FM, I strongly suspect that their terms are similar to many others, since these tend to be vetted by lawyers. Read some of the terms on some free services and you might be surprised what is there.

Quote:
FastMail may also terminate or suspend your account for inactivity, which is defined as failing to sign-in to the Service for an extended period of time, as reasonably determined by FastMail.
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Old 12 Sep 2017, 01:49 PM   #13
Terry
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Quote:
Originally Posted by BritTim View Post
If the account is inactive, it is difficult to see what illegal activity might be going on associated with the account.
I did not mention an inactive account.
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Old 12 Sep 2017, 05:54 PM   #14
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Quote:
FastMail may also terminate or suspend your account for inactivity, which is defined as failing to sign-in to the Service for an extended period of time, as reasonably determined by FastMail.
Who cares if someone WHO IS PAYING THEM doesnt log in for a year???

This is the most bizarre thing I have ever heard!!

Why do they care as long as they are getting $$$$$$$$$$??

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Old 12 Sep 2017, 09:32 PM   #15
BritTim
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Quote:
Originally Posted by Terry View Post
I did not mention an inactive account.
I am sorry if you think I was implying you were. Almost all the posts in this thread revolve around termination due to inactivity. I though you were continuing that discussion with the point that inactive accounts might need to be terminated if they were involved in illegal activity. Apparently, you were referring to a different part of the ToC, and I am sorry. To avoid confusion, if I might make a suggestion, it would be good to quote the clause you are commenting on in similar situations in the future.
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