slow login

skidpl8 · 23 Dec 2004, 07:41 AM

The login has been quite slow. It is taking over 30 seconds to login. can you look into this please.

Geir · 23 Dec 2004, 08:46 AM

Are you using the secure (SSL) login? An encrypted connection might be somewhat slower than the regular one.

Login time will also depend on the number of messages to be displayed in your Inbox, but it shouldn't really be noticeable (anymore).

If it's consistent and unique to the Runbox login we can take a look at your account, provided your username.

- Geir

skidpl8 · 23 Dec 2004, 11:04 PM

I am not using ssl, it is still slow today. the username is focus

Geir · 24 Dec 2004, 04:36 AM

Hmm. I find nothing implying that login should be slow, and we have no other complaints to that effect currently.

Is the service responsive otherwise?

- Geir

Gnome · 28 Dec 2004, 12:39 AM

Hi Geir,

My web SSL logins have been getting progressively slower over the last couple of weeks. I just figured it had to do with the additional features you've been adding lately.

It hasn't been painful, but it is noticeable.

Joe

skidpl8 · 29 Dec 2004, 12:36 AM

still slow. takes a good 20-30 seconds somtimes a couple of minutes. disappointing.

Geir · 29 Dec 2004, 02:11 AM

Login (without SSL) is still quick here (with several thousand messages), and I'm still wondering whether the service is responsive for you otherwise.

- Geir

Gnome · 29 Dec 2004, 02:49 AM

Quote:

Originally posted by Geir
Login (without SSL) is still quick here (with several thousand messages), and I'm still wondering whether the service is responsive for you otherwise.

- Geir

I'll try non-SSL after work tonight. Otherwise, the entire session is sluggish while secure.

skidpl8 · 3 Jan 2005, 11:44 AM

Quote:

Originally posted by Geir
Login (without SSL) is still quick here (with several thousand messages), and I'm still wondering whether the service is responsive for you otherwise.

- Geir

Still very long to respond, over two minutes just now when i checked.

skidpl8 · 3 Jan 2005, 11:48 AM

Here is result of last login:

Error reading from network

Cause: Eudora got tired of waiting for the server. (10100)

10:48:30 PM on January 2

jbonet · 4 Jan 2005, 01:17 AM

I'm having the same problem, with both Eudora and MailWasher. Eudora fetches from the Inbox, MW fetches from my SPAM folder.

Runbox POP3 has always been slower than the other POP3 accounts I fetch from, but the last few days it has been so slow that Eudora and MW time out.

Liz Taraldsen suggested using the secure SSL POP3 server secure.runbox.com with port 995. That doesn't seem to help.

I haven't figured out how to set up Eudora to use the secure POP3 server, but doubt that would help.

goofy · 4 Jan 2005, 01:37 AM

I don't have access to any server connection, actually

Gnome · 4 Jan 2005, 01:40 AM

I'm getting timed out as well.

skidpl8 · 4 Jan 2005, 01:41 AM

You are slowly but surely becomming the most unreliable email service I have ever used:

Error reading from network

Cause: Connection closed by foreign host. (0)

jbonet · 5 Jan 2005, 11:35 PM

skidpl8:

Could you please be more specific? Exactly what problems have you found lately?

Since Monday evening, POP3 access is working fine.

23 Dec 2004, 07:41 AM	#1
skidpl8 Junior Member Join Date: Nov 2004 Posts: 10	slow login The login has been quite slow. It is taking over 30 seconds to login. can you look into this please.

23 Dec 2004, 08:46 AM	#2
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	Are you using the secure (SSL) login? An encrypted connection might be somewhat slower than the regular one. Login time will also depend on the number of messages to be displayed in your Inbox, but it shouldn't really be noticeable (anymore). If it's consistent and unique to the Runbox login we can take a look at your account, provided your username. - Geir

23 Dec 2004, 11:04 PM	#3
skidpl8 Junior Member Join Date: Nov 2004 Posts: 10	I am not using ssl, it is still slow today. the username is focus

24 Dec 2004, 04:36 AM	#4
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	Hmm. I find nothing implying that login should be slow, and we have no other complaints to that effect currently. Is the service responsive otherwise? - Geir

28 Dec 2004, 12:39 AM	#5
Gnome Member Join Date: Oct 2003 Location: Philadelphia, USA Posts: 92	Hi Geir, My web SSL logins have been getting progressively slower over the last couple of weeks. I just figured it had to do with the additional features you've been adding lately. It hasn't been painful, but it is noticeable. Joe

29 Dec 2004, 12:36 AM	#6
skidpl8 Junior Member Join Date: Nov 2004 Posts: 10	still slow. takes a good 20-30 seconds somtimes a couple of minutes. disappointing.

29 Dec 2004, 02:11 AM	#7
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	Login (without SSL) is still quick here (with several thousand messages), and I'm still wondering whether the service is responsive for you otherwise. - Geir

3 Jan 2005, 11:48 AM	#10
skidpl8 Junior Member Join Date: Nov 2004 Posts: 10	Here is result of last login: Error reading from network Cause: Eudora got tired of waiting for the server. (10100) 10:48:30 PM on January 2

4 Jan 2005, 01:17 AM	#11
jbonet Member Join Date: May 2004 Location: Caracas, Venezuela Posts: 63	I'm having the same problem, with both Eudora and MailWasher. Eudora fetches from the Inbox, MW fetches from my SPAM folder. Runbox POP3 has always been slower than the other POP3 accounts I fetch from, but the last few days it has been so slow that Eudora and MW time out. Liz Taraldsen suggested using the secure SSL POP3 server secure.runbox.com with port 995. That doesn't seem to help. I haven't figured out how to set up Eudora to use the secure POP3 server, but doubt that would help.

4 Jan 2005, 01:37 AM	#12
goofy Essential Contributor Join Date: Apr 2002 Posts: 226	I don't have access to any server connection, actually

4 Jan 2005, 01:40 AM	#13
Gnome Member Join Date: Oct 2003 Location: Philadelphia, USA Posts: 92	I'm getting timed out as well.

4 Jan 2005, 01:41 AM	#14
skidpl8 Junior Member Join Date: Nov 2004 Posts: 10	You are slowly but surely becomming the most unreliable email service I have ever used: Error reading from network Cause: Connection closed by foreign host. (0)

5 Jan 2005, 11:35 PM	#15
jbonet Member Join Date: May 2004 Location: Caracas, Venezuela Posts: 63	skidpl8: Could you please be more specific? Exactly what problems have you found lately? Since Monday evening, POP3 access is working fine.