Why are duplicate emails being deleted

Terry · 9 May 2018, 08:49 AM

Why are my supposedly duplicate emails being deleted.

If I purchase two different items from feabay from 2 different companies I get the first conformation from PayPal for the payment but dont get the second one, its like F/m block it.
Also my local gun club sends me 2 different emails almost at the same time to 2 different F/m email addresses but I only receive one email and some emails contain different info.

The box is un-ticked in my in box to suppress duplicates....

JamesHenderson · 22 May 2018, 08:18 PM

did you ever get an answer to this?

Terry · 23 May 2018, 05:27 PM

No I did not contact F/m as it was only a couple of E-bay emails confirming a purchase, but I suppose E-bay could have had a problem.

I thought someone on the forum may have had an idea as I thought perhaps a had an incorrect box ticked but I dont think I have.

JamesHenderson · 23 May 2018, 06:19 PM

The sending of duplicates maybe down to EBay, but the removal cannot be (surely?)

...unless it was a UI error and there never was s duplicate? ...I am assuming only the 2nd duplicate email disappeared, not both of them.

Terry · 24 May 2018, 06:22 PM

I purchased 2 different items quickly from 2 different sellers, I got the conformation email for the first one but nothing for the second.
Unfortunately this has happened before, in future I will allow 5 minutes in between purchases.

9 May 2018, 08:49 AM	#1
Terry The "e" in e-mail Join Date: Jul 2002 Location: VK4 Posts: 3,011	Why are duplicate emails being deleted Why are my supposedly duplicate emails being deleted. If I purchase two different items from feabay from 2 different companies I get the first conformation from PayPal for the payment but dont get the second one, its like F/m block it. Also my local gun club sends me 2 different emails almost at the same time to 2 different F/m email addresses but I only receive one email and some emails contain different info. The box is un-ticked in my in box to suppress duplicates....

22 May 2018, 08:18 PM	#2
JamesHenderson Cornerstone of the Community Join Date: Jan 2003 Location: Oxfordshire, UK Posts: 603	did you ever get an answer to this?

23 May 2018, 05:27 PM	#3
Terry The "e" in e-mail Join Date: Jul 2002 Location: VK4 Posts: 3,011	No I did not contact F/m as it was only a couple of E-bay emails confirming a purchase, but I suppose E-bay could have had a problem. I thought someone on the forum may have had an idea as I thought perhaps a had an incorrect box ticked but I dont think I have.

23 May 2018, 06:19 PM	#4
JamesHenderson Cornerstone of the Community Join Date: Jan 2003 Location: Oxfordshire, UK Posts: 603	The sending of duplicates maybe down to EBay, but the removal cannot be (surely?) ...unless it was a UI error and there never was s duplicate? ...I am assuming only the 2nd duplicate email disappeared, not both of them.

24 May 2018, 06:22 PM	#5
Terry The "e" in e-mail Join Date: Jul 2002 Location: VK4 Posts: 3,011	I purchased 2 different items quickly from 2 different sellers, I got the conformation email for the first one but nothing for the second. Unfortunately this has happened before, in future I will allow 5 minutes in between purchases.