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Old 15 Sep 2019, 10:02 AM   #16
Terry
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Join Date: Jul 2002
Location: VK4
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Yea the GOOOOD old days....
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Old 15 Sep 2019, 01:36 PM   #17
benaboo
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Join Date: Dec 2007
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Quote:
Originally Posted by phrank View Post
I'm also a 15+ year fastmail veteran. and I'm extremely disappointed with the "support" I got.

there was a time when Rob Mueller would have personally fielded my support request. and he would have made the problem go away, too.
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Originally Posted by Terry View Post
Yea the GOOOOD old days....
Guess nothing lasts forever, eh?
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Old 15 Sep 2019, 05:24 PM   #18
Berenburger
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Originally Posted by phrank View Post
there was a time when Rob Mueller would have personally fielded my support request. and he would have made the problem go away, too.
They are a big player now. CEO’s, etc. are not expected to hang around here all the time.
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Old 16 Sep 2019, 11:54 AM   #19
Terry
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Join Date: Jul 2002
Location: VK4
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Originally Posted by Berenburger View Post
They are a big player now. CEO’s, etc. are not expected to hang around here all the time.
I agree, but as an oldie it was a lovely experience and gave me a feeling that someone really cared about my problem.
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