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Runbox Forum Everything related to Runbox should go here: suggestions, comments, complaints, questions, technical issues, etc. |
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29 Jun 2008, 07:53 AM | #1 |
Member
Join Date: Mar 2005
Posts: 76
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credit card information
I had previously emailed your support department, and received no response after the automated one.
I would like my credit card details removed from your system(s), completely. It is nothing personal, but I see no reason that I would want Runbox to hold that information on file. Quite the contrary, it's just one more place for my personal information to get stolen from. Thanks, ltwally ps. Just in case someone lost my original support request, I have submitted a second one. |
29 Jun 2008, 11:47 AM | #2 |
Intergalactic Postmaster
Join Date: Jan 2002
Location: Chicago, IL
Posts: 5,606
Representative of:
Runbox.com |
Hi ltwally,
I have been unable to find a message from you in the support system. Where did you send the message? Regards, Rich |
30 Jun 2008, 02:45 AM | #3 |
Member
Join Date: Mar 2005
Posts: 76
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I have sent two emails concerning this to 'support@runbox.com'.
The first was on 6/19, the second on 6/28. I have the standard runbox automated reply emails from each one, so your system did receive them. |
30 Jun 2008, 05:38 AM | #4 | |
Intergalactic Postmaster
Join Date: Jan 2002
Location: Chicago, IL
Posts: 5,606
Representative of:
Runbox.com |
Quote:
If you did you should have received a support ticket #. Did you receive one? If you didn't REPLY to the autoresponse then no one will have seen your request yet. Regards, Rich |
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1 Jul 2008, 04:01 AM | #5 |
Member
Join Date: Mar 2005
Posts: 76
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I might have missed that step. Replies sent. |