FM doesn't receive mail sent from FM

Drencrom · 21 Apr 2013, 02:30 PM

Something strange is going on. When I send a test message to myself from the FM web interface of my enhanced account - it doesn't arrive, whether I use one of my domains (each one has a catch-all alias) or one of my FM aliases in the To: field, or even when I send the message to my other Ad free account - it never arrives. The same happens when I use the web interface of my Ad free account and send a test message to my enhanced account - there is nothing. The messages are saved in the Sent folder and that's it (whether I use classic or new interface - the result is the same). When I use some other email service or I use TheBat! and not the web interface - the test messages arrive just fine the very same second, whether it is addressed to my domains or FM aliases.

And not only that, whenever I hit Send in the new web interface, I have to look at the tiny pop up window Sending... for about thirty seconds even if the message is only 1 Kb. If I use the Classic interface - I still have to wait for thirty seconds or something. Not fast at all! What's happening? Could anyone please try to do the same and post the results.

Update: all test messages arrived just now, with the delay of 2 hours.

David · 21 Apr 2013, 03:32 PM

Likely the messages were grey listed, as they were suspected as being spam, though I don't use Fastmail much myself, these days.

21 Apr 2013, 02:30 PM	#1
Drencrom Master of the @ Join Date: Nov 2002 Location: Ultima Thule Posts: 1,657	FM doesn't receive mail sent from FM Something strange is going on. When I send a test message to myself from the FM web interface of my enhanced account - it doesn't arrive, whether I use one of my domains (each one has a catch-all alias) or one of my FM aliases in the To: field, or even when I send the message to my other Ad free account - it never arrives. The same happens when I use the web interface of my Ad free account and send a test message to my enhanced account - there is nothing. The messages are saved in the Sent folder and that's it (whether I use classic or new interface - the result is the same). When I use some other email service or I use TheBat! and not the web interface - the test messages arrive just fine the very same second, whether it is addressed to my domains or FM aliases. And not only that, whenever I hit Send in the new web interface, I have to look at the tiny pop up window Sending... for about thirty seconds even if the message is only 1 Kb. If I use the Classic interface - I still have to wait for thirty seconds or something. Not fast at all! What's happening? Could anyone please try to do the same and post the results. Update: all test messages arrived just now, with the delay of 2 hours. Last edited by Drencrom : 21 Apr 2013 at 03:26 PM.

21 Apr 2013, 03:32 PM	#2
David Ultimate Contributor Join Date: Dec 2001 Location: Canada. Posts: 10,355	Likely the messages were grey listed, as they were suspected as being spam, though I don't use Fastmail much myself, these days.