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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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11 Sep 2017, 03:12 PM | #1 |
The "e" in e-mail
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,616
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Update to Terms of Service
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11 Sep 2017, 04:56 PM | #2 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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Thanks for the heads up. None of the changes appear to be substantive.
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11 Sep 2017, 11:47 PM | #3 |
The "e" in e-mail
Join Date: Feb 2006
Location: EU
Posts: 4,945
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I'm no longer a FM customer, but my curiosity go the best of me and I read the new ToS. One clause caught my attention: FM reserves the right to terminate the account "if your account is inactive for an extended period of time".
That's a bit rich for paid accounts, isn't it? Last edited by janusz : 12 Sep 2017 at 12:17 AM. Reason: typo |
12 Sep 2017, 12:06 AM | #4 |
Master of the @
Join Date: Feb 2005
Location: USA
Posts: 1,876
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Yes I would say so....If someone is paying them EVERY MONTH who cares how long they dont check it??
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12 Sep 2017, 12:16 AM | #5 | |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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Quote:
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12 Sep 2017, 12:24 AM | #6 |
The "e" in e-mail
Join Date: Feb 2006
Location: EU
Posts: 4,945
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The termination by inactivity clause is worse than "please stop giving us money". It means "you gave us money, now get lost".
Last edited by janusz : 12 Sep 2017 at 01:28 AM. Reason: typo |
12 Sep 2017, 08:33 AM | #7 |
The "e" in e-mail
Join Date: Jul 2002
Location: VK4
Posts: 3,029
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That clause may be in there so that if you are doing something illegal in or with your account it can be closed.
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12 Sep 2017, 08:46 AM | #8 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
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The inactivity clause is in the old TOS also. My guess it's there in case of pathological behavior by a few users.
Bill |
12 Sep 2017, 09:28 AM | #9 |
Master of the @
Join Date: Feb 2017
Location: USA
Posts: 1,749
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I would assume that sending in payments counts as "activity."
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12 Sep 2017, 09:51 AM | #10 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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12 Sep 2017, 09:55 AM | #11 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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If the account is set up for automatic renewal, that is not necessarily the case. As I indicated above, though, I think it is academic unless FastMail decides it wants to withdraw a product (in our case the main FastMail service) altogether.
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12 Sep 2017, 10:18 AM | #12 | |
Master of the @
Join Date: Feb 2017
Location: USA
Posts: 1,749
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Here's the actual clause. It appears to be rather open ended. In defense of FM, I strongly suspect that their terms are similar to many others, since these tend to be vetted by lawyers. Read some of the terms on some free services and you might be surprised what is there.
Quote:
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12 Sep 2017, 01:49 PM | #13 |
The "e" in e-mail
Join Date: Jul 2002
Location: VK4
Posts: 3,029
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12 Sep 2017, 05:54 PM | #14 | |
Master of the @
Join Date: Feb 2005
Location: USA
Posts: 1,876
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Quote:
This is the most bizarre thing I have ever heard!! Why do they care as long as they are getting $$$$$$$$$$?? |
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12 Sep 2017, 09:32 PM | #15 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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I am sorry if you think I was implying you were. Almost all the posts in this thread revolve around termination due to inactivity. I though you were continuing that discussion with the point that inactive accounts might need to be terminated if they were involved in illegal activity. Apparently, you were referring to a different part of the ToC, and I am sorry. To avoid confusion, if I might make a suggestion, it would be good to quote the clause you are commenting on in similar situations in the future.
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