|
FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
|
Thread Tools |
29 Sep 2016, 11:32 PM | #1 |
Essential Contributor
Join Date: Jan 2002
Location: Hollywood, CA
Posts: 451
|
Is SIEVE working OK?
My long-working custom SIEVE script seems to have stopped working in the last few days. Anybody else having any trouble?
|
30 Sep 2016, 11:17 AM | #2 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
|
No, I have not noticed any problems, and some tests I just ran on two Fastmail accounts both showed those sieve scripts working fine. Please try this:
|
1 Oct 2016, 04:07 AM | #3 |
Essential Contributor
Join Date: Jan 2002
Location: Hollywood, CA
Posts: 451
|
I pared my script down to a single entry, and pasted it into the first "Insert Sieve Code Here" box of the four available boxes. No error messages were reported upon "saving."
Code:
if header :contains "from" "jerry@example.com" { addflag "\\seen"; fileinto "INBOX.Business.Netflix"; stop; } |
1 Oct 2016, 05:20 AM | #4 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
|
How odd! I assume after doing your recent test, you looked back at the script to confirm it contained what you expected.
If you have a paid account (ie not one of the old guest or member accounts) it may be worth asking support about this. It may really be that your account is broken somehow. |
1 Oct 2016, 06:24 AM | #5 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
|
Sieve rules are working correctly
The rules system is working correctly with your exact example.
What's in a name – mailbox names via IMAP https://blog.fastmail.com/2016/07/13...ames-via-imap/ I recommend that you switch to using the normal rules if possible, and only use custom sieve for very special situations. When using the normal rules system the actual available folders are shown, so you can't get the wrong folder name (or capitalization). Bill |
6 Oct 2016, 07:04 AM | #6 |
Essential Contributor
Join Date: Jan 2002
Location: Hollywood, CA
Posts: 451
|
RESOLVED (but we don't know why exactly)
I turned this knotty problem over to the Fastmail gurus last week. It stumped the first echelon, so it got passed along to Yassar. We both wrestled with it for several days. It worked, then it wouldn't work, then it would work again, for no apparent reason.
My code, which was originally created in 2003 and is pasted into the Fastmail Sieve GUI from my local file, hadn't changed and appeared to be valid. The target folder paths all existed and were capitalized properly. Mysteriously, the code started working again after a couple of rounds of pasting, saving, signing out, signing in, clearing all sieve code from the GUI, saving, signing out, signing in, and pasting again. Best guess for a reason at this time seems to be some sort of "server caching." |
6 Oct 2016, 12:15 PM | #7 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,929
|
I'm glad it's now working! Since that exact sieve code worked during my test, it must have been as they said some caching or other behavior which affected only some accounts.
Bill |