Fastmail Down Again And Again?

gxr81 · 5 Sep 2011, 02:38 PM

Right Now Its 1：30 In The Morning Est And Fastmail Homepage Is Down. How Many Times Have This Happened In The First Half Of This Year? I'm A Paid User And The Service I Get Is Even Not Reliable As Other Free Email Service. I Seriously Think About Giving Up Fastmail And Asking A Refund Of One Year Fee If Possible

gxr81 · 5 Sep 2011, 02:41 PM

it's back but it's slow......sigh

gxr81 · 5 Sep 2011, 02:58 PM

down again

Berenburger · 5 Sep 2011, 04:28 PM

It's up here.

neilj · 5 Sep 2011, 05:46 PM

We are not aware of any downtime recently. Any problems are always posted to http://status.fastmail.fm/, so you should always look here to see if there is a known issue. Our pingdom page is public, so you can always check here as well to see if there are any connectivity problems (they try connecting to us from dozens of servers scattered at different
locations around the world). As you can see, it's showing 100% uptime for at least the last month. If you're having problems accessing Fastmail, it's probably your ISP.

Neil.

johanborg · 5 Sep 2011, 05:49 PM

Edit: Neil beat me to it

vivil · 7 Sep 2011, 03:56 AM

Quote:

Originally Posted by neilj

We are not aware of any downtime recently.

hello, plz add "Representative of:Opera.com" flag in your profile

Mystakill · 7 Sep 2011, 03:57 AM

It's most definitely down now, which I've verified from systems in Maryland and Texas.

EdinwolfPA · 7 Sep 2011, 04:02 AM

Down in PA as well as of Tuesday, September 6th at 3:00pm EST

David

squiggle · 7 Sep 2011, 04:04 AM

Status blog shows that FM is aware of the issue and says it's a network problem. Let's hope it gets fixed quick!

ozar · 7 Sep 2011, 04:04 AM

Pingdom link provided above is showing it down, too.

flob · 7 Sep 2011, 04:16 AM

Quote:

Originally Posted by neilj

...If you're having problems accessing Fastmail, it's probably your ISP.

Neil.

You really think we don't check that before posting here?

bbrener · 7 Sep 2011, 04:21 AM

Proof:

MessagingEngine.com Server Outage

IMPORTANT: Some proxies seem to incorrectly cache this page. To ensure you have the latest information, please hold down the Ctrl key and click the Refresh or Reload button in your browser to force a refresh of this page.

I'm sorry, the server your email is on is currently down. We apologise for the inconvenience; any email sent to you during this time is being queued by another server and will be delivered as soon as the server is working again.

Status updates about why this server is down and when it will be working again will be posted to our status blog.

Please check back in a few minutes to access your email.

Reported by frontend1.messagingengine.com

Kinda mind boggling that you would post that.

EdinwolfPA · 7 Sep 2011, 04:26 AM

Back up for me in PA as of Tuesday, September 6th at 3:25pm EST .....

David

flob · 7 Sep 2011, 04:29 AM

It'd be nice if the "representatives of Opera" would check with their colleagues before making snide comments.

5 Sep 2011, 02:38 PM	#1
gxr81 Member Join Date: Jan 2011 Posts: 30	Fastmail Down Again And Again? Right Now Its 1：30 In The Morning Est And Fastmail Homepage Is Down. How Many Times Have This Happened In The First Half Of This Year? I'm A Paid User And The Service I Get Is Even Not Reliable As Other Free Email Service. I Seriously Think About Giving Up Fastmail And Asking A Refund Of One Year Fee If Possible

7 Sep 2011, 04:21 AM	#13
bbrener Essential Contributor Join Date: May 2002 Location: Phoenix, AZ Posts: 467	You are not aware of an outage? Proof: MessagingEngine.com Server Outage IMPORTANT: Some proxies seem to incorrectly cache this page. To ensure you have the latest information, please hold down the Ctrl key and click the Refresh or Reload button in your browser to force a refresh of this page. I'm sorry, the server your email is on is currently down. We apologise for the inconvenience; any email sent to you during this time is being queued by another server and will be delivered as soon as the server is working again. Status updates about why this server is down and when it will be working again will be posted to our status blog. Please check back in a few minutes to access your email. Reported by frontend1.messagingengine.com Kinda mind boggling that you would post that.

5 Sep 2011, 02:41 PM	#2
gxr81 Member Join Date: Jan 2011 Posts: 30	it's back but it's slow......sigh

5 Sep 2011, 02:58 PM	#3
gxr81 Member Join Date: Jan 2011 Posts: 30	down again

5 Sep 2011, 04:28 PM	#4
Berenburger The "e" in e-mail Join Date: Sep 2004 Location: The Netherlands Posts: 2,908	It's up here.

5 Sep 2011, 05:46 PM	#5
neilj Cornerstone of the Community Join Date: Apr 2004 Location: Melbourne Posts: 971 Representative of: Fastmail.fm	We are not aware of any downtime recently. Any problems are always posted to http://status.fastmail.fm/, so you should always look here to see if there is a known issue. Our pingdom page is public, so you can always check here as well to see if there are any connectivity problems (they try connecting to us from dozens of servers scattered at different locations around the world). As you can see, it's showing 100% uptime for at least the last month. If you're having problems accessing Fastmail, it's probably your ISP. Neil.

5 Sep 2011, 05:49 PM	#6
johanborg Essential Contributor Join Date: Apr 2010 Location: Oslo, Norway Posts: 213 Representative of: Opera.com	Edit: Neil beat me to it

7 Sep 2011, 03:57 AM	#8
Mystakill Cornerstone of the Community Join Date: Mar 2003 Location: Baltimore, MD (USA) Posts: 835	It's most definitely down now, which I've verified from systems in Maryland and Texas.

7 Sep 2011, 04:02 AM	#9
EdinwolfPA Cornerstone of the Community Join Date: Oct 2009 Location: PA Posts: 683	Down in PA as well as of Tuesday, September 6th at 3:00pm EST David

7 Sep 2011, 04:04 AM	#10
squiggle Member Join Date: Mar 2005 Posts: 68	Status blog shows that FM is aware of the issue and says it's a network problem. Let's hope it gets fixed quick!

7 Sep 2011, 04:04 AM	#11
ozar Senior Member Join Date: Sep 2009 Posts: 133	Pingdom link provided above is showing it down, too.

7 Sep 2011, 04:26 AM	#14
EdinwolfPA Cornerstone of the Community Join Date: Oct 2009 Location: PA Posts: 683	Back up for me in PA as of Tuesday, September 6th at 3:25pm EST ..... David

7 Sep 2011, 04:29 AM	#15
flob Senior Member Join Date: Aug 2003 Location: Location independent Posts: 149	It'd be nice if the "representatives of Opera" would check with their colleagues before making snide comments.