Server Outage?

nickplymouth · 5 Jul 2009, 05:46 AM

I'm trying to access my fastmail account via the web interface and am getting error messages about the server being down. The status blog shows nothing. About 50% of my attempts to access either the front page or navigate within the site result in the error message below - whilst the other 50% of attempts work as normal. I'm guessing the server can't really be down if hitting refresh repeatedly lets me see my mail.

What's happening?

Nick
--------------------------
error message:
MessagingEngine.com Server Outage
IMPORTANT: Some proxies seem to incorrectly cache this page. To ensure you have the latest information, please hold down the Ctrl key and click the Refresh or Reload button in your browser to force a refresh of this page.

I'm sorry, the server your email is on is currently down. We apologise for the inconvenience; any email sent to you during this time is being queued by another server and will be delivered as soon as the server is working again.

Status updates about why this server is down and when it will be working again will be posted to our status blog.

Please check back in a few minutes to access your email.

Reported by frontend1.messagingengine.com

funso · 5 Jul 2009, 05:51 AM

Same here...

aoeuaoeu · 5 Jul 2009, 06:01 AM

beta server <www.fastmail.fm/beta/> works for me.

Luzo · 5 Jul 2009, 06:03 AM

Same here. Seem to work using fastmail.fm/beta (however it is really slow).

funso · 5 Jul 2009, 06:04 AM

Yep! www.fastmail.fm/beta/ works OK.

brian_hanley · 5 Jul 2009, 06:12 AM

@nickplymouth:

Yes, I'm having been having the same problem for a couple of hours now.

As you say, it seems to show the "Server Outage" page about half of
the time, but works ok the other half of the time.

I hope the staff is aware of this issue, and fixes it soon ...

Brian

andrej · 5 Jul 2009, 06:19 AM

I just left the control room, the guys are having a blast (literally) running the show they got over there. They brought a whole box of rockets out there, but I don't think they realize that it's one of their server boxes, they are nerds, you know.

Fortunately, the effects from the rocket recoil last only for a few minutes sorta like kicking the TV for better reception. I suspect a few guys named Jack and Daniels were involved, or maybe they used up our M sticks and put them in there and threw 'em up.

Nah, I'm kidding, I'm getting the same issue... to my surprise they haven't updated Status Fastmail yet.

n5bb · 5 Jul 2009, 08:30 AM

I have just sent Rob and Bron a message about this issue.
If you have problems with the normal server, please try logging in at:
http://www.fastmail.fm/beta

Bill

Heartz · 5 Jul 2009, 09:32 AM

Also,

Interesting to note that my Bayes databases have been tagged as 0 for the last few days. Saw a sudden increase in SPAM. Only discovered it yesterday and reported it. Maybe it's related.

gardenweed · 5 Jul 2009, 09:35 AM

Quote:

Originally Posted by n5bb

I have just sent Rob and Bron a message about this issue.
If you have problems with the normal server, please try logging in at:
http://www.fastmail.fm/beta

Bill

http://www.fastmail.fm/beta works, but not http://www.fastmail.fm
Also access via Thunderbird seems ok.

akorvemaker · 5 Jul 2009, 11:24 AM

For me almost every page results in a Server Outage message, but refreshing opens the page I wanted.

I noticed this several hours ago also.

Terry · 5 Jul 2009, 12:26 PM

It's back up now and wow its fast....F/m please use this server all the time.....

n5bb · 5 Jul 2009, 12:29 PM

Rob just posted to the status blog about this:
Intermittent web problems for last 6 hours

Bill

5 Jul 2009, 05:46 AM	#1
nickplymouth Junior Member Join Date: Sep 2007 Posts: 4	Server Outage? I'm trying to access my fastmail account via the web interface and am getting error messages about the server being down. The status blog shows nothing. About 50% of my attempts to access either the front page or navigate within the site result in the error message below - whilst the other 50% of attempts work as normal. I'm guessing the server can't really be down if hitting refresh repeatedly lets me see my mail. What's happening? Nick -------------------------- error message: MessagingEngine.com Server Outage IMPORTANT: Some proxies seem to incorrectly cache this page. To ensure you have the latest information, please hold down the Ctrl key and click the Refresh or Reload button in your browser to force a refresh of this page. I'm sorry, the server your email is on is currently down. We apologise for the inconvenience; any email sent to you during this time is being queued by another server and will be delivered as soon as the server is working again. Status updates about why this server is down and when it will be working again will be posted to our status blog. Please check back in a few minutes to access your email. Reported by frontend1.messagingengine.com

5 Jul 2009, 06:12 AM	#6
brian_hanley Junior Member Join Date: Jul 2009 Posts: 7	Server Issues @nickplymouth: Yes, I'm having been having the same problem for a couple of hours now. As you say, it seems to show the "Server Outage" page about half of the time, but works ok the other half of the time. I hope the staff is aware of this issue, and fixes it soon ... Brian

5 Jul 2009, 06:19 AM	#7
andrej Senior Member Join Date: May 2006 Posts: 106	Server 4 - Great for speedy hosting - not so great for housing rockets I just left the control room, the guys are having a blast (literally) running the show they got over there. They brought a whole box of rockets out there, but I don't think they realize that it's one of their server boxes, they are nerds, you know. Fortunately, the effects from the rocket recoil last only for a few minutes sorta like kicking the TV for better reception. I suspect a few guys named Jack and Daniels were involved, or maybe they used up our M sticks and put them in there and threw 'em up. Nah, I'm kidding, I'm getting the same issue... to my surprise they haven't updated Status Fastmail yet.

5 Jul 2009, 12:29 PM	#13
n5bb Intergalactic Postmaster Join Date: May 2004 Location: Irving, Texas Posts: 8,927	See status blog Rob just posted to the status blog about this: Intermittent web problems for last 6 hours Bill

5 Jul 2009, 05:51 AM	#2
funso Member Join Date: Jul 2003 Location: Manchester, UK Posts: 97	Same here...

5 Jul 2009, 06:01 AM	#3
aoeuaoeu Member Join Date: Jan 2009 Posts: 54	beta server <www.fastmail.fm/beta/> works for me.

5 Jul 2009, 06:03 AM	#4
Luzo Essential Contributor Join Date: Feb 2007 Location: France Posts: 229	Same here. Seem to work using fastmail.fm/beta (however it is really slow).

5 Jul 2009, 06:04 AM	#5
funso Member Join Date: Jul 2003 Location: Manchester, UK Posts: 97	Yep! www.fastmail.fm/beta/ works OK.

5 Jul 2009, 08:30 AM	#8
n5bb Intergalactic Postmaster Join Date: May 2004 Location: Irving, Texas Posts: 8,927	I have just sent Rob and Bron a message about this issue. If you have problems with the normal server, please try logging in at: http://www.fastmail.fm/beta Bill

5 Jul 2009, 09:32 AM	#9
Heartz Essential Contributor Join Date: Feb 2002 Location: Selangor, Malaysia Posts: 460	Also, Interesting to note that my Bayes databases have been tagged as 0 for the last few days. Saw a sudden increase in SPAM. Only discovered it yesterday and reported it. Maybe it's related.

5 Jul 2009, 11:24 AM	#11
akorvemaker Master of the @ Join Date: Nov 2002 Location: Canada Posts: 1,015	For me almost every page results in a Server Outage message, but refreshing opens the page I wanted. I noticed this several hours ago also.

5 Jul 2009, 12:26 PM	#12
Terry The "e" in e-mail Join Date: Jul 2002 Location: VK4 Posts: 3,026	It's back up now and wow its fast....F/m please use this server all the time.....