Is IMAP still down?

GideonS · 5 Oct 2006, 12:33 AM

The status wiki says it was fixed yesterday but I can't get on.

And it's driving me mad with Outlook popping up a login dialogue for that account every time I send and recieve from other accounts.

Been like this for around 24h now

tbenest · 5 Oct 2006, 12:39 AM

All ok for me here.

JRobert · 5 Oct 2006, 06:29 AM

Probably a routing issue since the forum hasn't lit up with indignation. Have you tried a traceroute? Type

Code:

tracert messagingengine.com

in DOS shell, if you're using XP. All round-trip times should be reported (no timeouts which report as '*'s), and ideally, under 100ms.

-jeff-

brong · 5 Oct 2006, 01:42 PM

If you could PM me your username I can check if there's a problem with your specific account.

Bron.

purplelady · 5 Oct 2006, 04:51 PM

I can't get in my email either

brong · 5 Oct 2006, 05:04 PM

Is that ongoing or just the current "servers being restarted" thing?

purplelady · 5 Oct 2006, 05:16 PM

It was for about half an hour but I seem to be able to get in again now thanks

NoVA Mailer · 5 Oct 2006, 05:50 PM

No success for me -- for the last hour+

I've been patiently waiting for the "patch" but it seems something else is amiss.

IMAP = down

Web Interface = down

Web interface returns:

Failed to create screen: Mailbox, Can't open config file /etc/imapd-slot708.conf at /home/mod_perl/hm/modules/Cyrus/ImapdConf.pm line 92.

NoVA Mailer · 5 Oct 2006, 06:29 PM

Update:

Both my webmail and IMAP access seem to be back "up" and behaving normally.

Thanks FM admins for staying on this and restoring service quickly.

Shazzer · 5 Oct 2006, 10:09 PM

Webmail is still playing up at 3 p.m. here in Sweden and has been for the last 7 hours or so.

5 Oct 2006, 12:33 AM	#1
GideonS Junior Member Join Date: Oct 2006 Posts: 1	Is IMAP still down? The status wiki says it was fixed yesterday but I can't get on. And it's driving me mad with Outlook popping up a login dialogue for that account every time I send and recieve from other accounts. Been like this for around 24h now

5 Oct 2006, 06:29 AM	#3
JRobert Master of the @ Join Date: Feb 2004 Location: New Hampshire, USA Posts: 1,561	Probably a routing issue since the forum hasn't lit up with indignation. Have you tried a traceroute? Type Code: tracert messagingengine.com in DOS shell, if you're using XP. All round-trip times should be reported (no timeouts which report as '*'s), and ideally, under 100ms. -jeff-

5 Oct 2006, 05:50 PM	#8
NoVA Mailer Junior Member Join Date: Jun 2006 Location: Alexandria, VA Posts: 7	Still Down -- 0449 EDT (US) No success for me -- for the last hour+ I've been patiently waiting for the "patch" but it seems something else is amiss. IMAP = down Web Interface = down Web interface returns: Failed to create screen: Mailbox, Can't open config file /etc/imapd-slot708.conf at /home/mod_perl/hm/modules/Cyrus/ImapdConf.pm line 92.

5 Oct 2006, 06:29 PM	#9
NoVA Mailer Junior Member Join Date: Jun 2006 Location: Alexandria, VA Posts: 7	Back Up -- 0525 EDT (US) Update: Both my webmail and IMAP access seem to be back "up" and behaving normally. Thanks FM admins for staying on this and restoring service quickly.

5 Oct 2006, 10:09 PM	#10
Shazzer Essential Contributor Join Date: Sep 2001 Location: Malmö, Sweden Posts: 204	No luck here... Webmail is still playing up at 3 p.m. here in Sweden and has been for the last 7 hours or so.

5 Oct 2006, 12:39 AM	#2
tbenest Junior Member Join Date: Mar 2005 Posts: 22	All ok for me here.

5 Oct 2006, 01:42 PM	#4
brong The "e" in e-mail Join Date: Jul 2004 Location: Melbourne, Australia Posts: 2,696 Representative of: Fastmail.fm	If you could PM me your username I can check if there's a problem with your specific account. Bron.

5 Oct 2006, 04:51 PM	#5
purplelady Junior Member Join Date: Sep 2006 Posts: 9	I can't get in my email either

5 Oct 2006, 05:04 PM	#6
brong The "e" in e-mail Join Date: Jul 2004 Location: Melbourne, Australia Posts: 2,696 Representative of: Fastmail.fm	Is that ongoing or just the current "servers being restarted" thing?

5 Oct 2006, 05:16 PM	#7
purplelady Junior Member Join Date: Sep 2006 Posts: 9	It was for about half an hour but I seem to be able to get in again now thanks