Down Again!!!

tobiasdr · 16 Feb 2012, 06:24 PM

For the last three minutes, cannot access fastmail from phone nor computer from Sweden.

Anything going on?

tobiasdr · 16 Feb 2012, 06:26 PM

Now I'm getting to the login page, but the login process blanks when I try.

tobiasdr · 16 Feb 2012, 06:28 PM

"ftml.net - An error has occurred

Unfortunately an unrecoverable error occurred while trying to retrieve the requested page. We have logged this error and will try and fix the problem as soon as possible.

If you are really curious to know, the error was :

Signal call failed: MailApp::Login::Authenticate(), Could not connect to IMAP server. Please try again shortly. at /home/mod_perl/hm/ME/Mailbox.pm line 387."

tobiasdr · 16 Feb 2012, 06:31 PM

Friend in California confirms the same - cannot connect, so not merely a swedish routing problem.

SvLSvLSvL · 16 Feb 2012, 06:32 PM

Same here in the Netherlands...

update: up again!

groanerton · 16 Feb 2012, 06:33 PM

Same here - what did you expect, its been a whole two weeks without downtime! It had to fall...

NJSS · 16 Feb 2012, 06:33 PM

Yes timing out & inaccessible.

Nothing in Status Blog:-

http://status.fastmail.fm/

NJSS

tobiasdr · 16 Feb 2012, 06:33 PM

Status (by brong at Thu Feb 16 10:31 UTC)
one IMAP server is down, we are investigating
Posted in Status. Comments Off

NJSS · 16 Feb 2012, 06:36 PM

Up again for me too

NJSS

tobiasdr · 16 Feb 2012, 06:38 PM

Yep, now it seems to work for me too.

Gmailuser · 16 Feb 2012, 06:38 PM

Too much downtime, this is simply unacceptable! Gmail is free and has way better uptime. I paid for this thing. I want at least 99.9% uptime. Increase the price if you cannot provide accaptable uptime for this amount of money. I just want an email service which works.

tobiasdr · 16 Feb 2012, 06:44 PM

Quote:

Originally Posted by Gmailuser

Too much downtime, this is simply unacceptable! Gmail is free and has way better uptime. I paid for this thing. I want at least 99.9% uptime. Increase the price if you cannot provide accaptable uptime for this amount of money. I just want an email service which works.

Gmail is indeed a better service, but I simply cannot stand google's agenda anymore - they are a bit too nosy and try to cross connect every service they offer.

drew · 16 Feb 2012, 07:10 PM

Hehe I was not awake that early so could not test.
Local time here in Sweden now is 12.08 something
and it works now. So sadly I missed all the drama.

Zoho do they have a good uptime reputation maybe?
Hotmail seems to have problem yesterday, worked for me though.

soromak · 16 Feb 2012, 08:37 PM

Quote:

Originally Posted by drew

Hehe I was not awake that early so could not test.
Local time here in Sweden now is 12.08 something
and it works now. So sadly I missed all the drama.

Zoho do they have a good uptime reputation maybe?
Hotmail seems to have problem yesterday, worked for me though.

I noticed problems with Fastmail around 10.30 GMT when the webmail was not accessible however IMAP/SMTP connections worked from my desktop. Luckily I do not use Fastmail as my main account.

Tom Gallagher · 16 Feb 2012, 09:30 PM

Mountains out of molehills.

16 Feb 2012, 06:24 PM	#1
tobiasdr Member Join Date: Sep 2011 Posts: 43	Down Again!!! For the last three minutes, cannot access fastmail from phone nor computer from Sweden. Anything going on?

16 Feb 2012, 06:26 PM	#2
tobiasdr Member Join Date: Sep 2011 Posts: 43	Now I'm getting to the login page, but the login process blanks when I try.

16 Feb 2012, 06:28 PM	#3
tobiasdr Member Join Date: Sep 2011 Posts: 43	"ftml.net - An error has occurred Unfortunately an unrecoverable error occurred while trying to retrieve the requested page. We have logged this error and will try and fix the problem as soon as possible. If you are really curious to know, the error was : Signal call failed: MailApp::Login::Authenticate(), Could not connect to IMAP server. Please try again shortly. at /home/mod_perl/hm/ME/Mailbox.pm line 387."

16 Feb 2012, 06:31 PM	#4
tobiasdr Member Join Date: Sep 2011 Posts: 43	Friend in California confirms the same - cannot connect, so not merely a swedish routing problem.

16 Feb 2012, 06:32 PM	#5
SvLSvLSvL Member Join Date: Feb 2008 Location: Netherlands Posts: 70	Same here in the Netherlands... update: up again!

16 Feb 2012, 06:33 PM	#6
groanerton Member Join Date: Feb 2011 Posts: 94	Same here - what did you expect, its been a whole two weeks without downtime! It had to fall...

16 Feb 2012, 06:33 PM	#7
NJSS Master of the @ Join Date: Jul 2002 Location: Hampshire, UK Posts: 1,238	Yes timing out & inaccessible. Nothing in Status Blog:- http://status.fastmail.fm/ NJSS

16 Feb 2012, 06:36 PM	#9
NJSS Master of the @ Join Date: Jul 2002 Location: Hampshire, UK Posts: 1,238	Up again for me too NJSS

16 Feb 2012, 06:38 PM	#10
tobiasdr Member Join Date: Sep 2011 Posts: 43	Yep, now it seems to work for me too.

16 Feb 2012, 06:38 PM	#11
Gmailuser Junior Member Join Date: Oct 2010 Posts: 27	Too much downtime, this is simply unacceptable! Gmail is free and has way better uptime. I paid for this thing. I want at least 99.9% uptime. Increase the price if you cannot provide accaptable uptime for this amount of money. I just want an email service which works.

16 Feb 2012, 07:10 PM	#13
drew The "e" in e-mail Join Date: Jan 2006 Posts: 2,626	Hehe I was not awake that early so could not test. Local time here in Sweden now is 12.08 something and it works now. So sadly I missed all the drama. Zoho do they have a good uptime reputation maybe? Hotmail seems to have problem yesterday, worked for me though.

16 Feb 2012, 09:30 PM	#15
Tom Gallagher Senior Member Join Date: Apr 2007 Location: South Jersey, USA Posts: 195	Mountains out of molehills.