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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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17 Jun 2018, 02:05 AM | #1 |
Master of the @
Join Date: Sep 2004
Posts: 1,583
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FM down ?
Can not connect from UK, 1800 GMT, IMAP nor HTTP
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17 Jun 2018, 02:07 AM | #2 |
Senior Member
Join Date: Oct 2015
Posts: 162
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Down for me also in the UK. Cannot access anything FM inc website.
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17 Jun 2018, 02:10 AM | #3 |
Master of the @
Join Date: Sep 2004
Posts: 1,583
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Status reports no issues, wondering if the problem could be DNS
https://www.fastmailstatus.com |
17 Jun 2018, 02:11 AM | #4 |
Junior Member
Join Date: Feb 2009
Location: Moscow, Russia
Posts: 24
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Down in Russia Also ping-admin.ru shows fastmail.com down.
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17 Jun 2018, 02:13 AM | #5 |
Member
Join Date: Feb 2002
Posts: 46
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Down in Chicago also.
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17 Jun 2018, 02:14 AM | #6 |
Master of the @
Join Date: Sep 2004
Posts: 1,583
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Aaaaand we’re back !
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17 Jun 2018, 02:14 AM | #7 |
Junior Member
Join Date: Feb 2009
Location: Moscow, Russia
Posts: 24
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It's back!
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17 Jun 2018, 02:18 AM | #8 |
The "e" in e-mail
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,616
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FastMail on Twitter reported:
Service is currently unavailable due to a failure at our data center. We'll provide more information as soon as possible. Working for me now too. |
17 Jun 2018, 08:34 AM | #9 |
Senior Member
Join Date: Feb 2015
Location: USA
Posts: 120
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Why no information on FastMail status page?
Last edited by fmail_fan : 18 Jun 2018 at 10:18 AM. |
18 Jun 2018, 04:14 PM | #10 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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FastMail has become steadily less communicative about outages and other issues over the last few years. It used to be one of their strengths, but they seem to have decided that it is not worth the trouble. A great shame.
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18 Jun 2018, 10:02 PM | #11 |
Senior Member
Join Date: Feb 2015
Location: USA
Posts: 120
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That's too bad. I did not sign on to FastMail because I thought I would have 24/7/365 non-interrupted access. Outages, software/hardware failures, data center issues - they all happen. It doesn't make sense to me to list some issues and not others, even if they're short-lived (or considered embarrassing to them).
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19 Jun 2018, 02:17 AM | #12 | |
The "e" in e-mail
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,616
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Quote:
FastMail have not - at time of writing - responded to anyone on their Twitter account either. I'm guessing that whoever updates the status page is on vacation in Russia, following The Socceroos. That was quick! FastMail just responded to us on Twitter: Thanks for pointing that out! The staff on call during yesterday's incident didn't know how to update it when the data center was offline. We'll sort it out today. Last edited by FredOnline : 19 Jun 2018 at 02:20 AM. Reason: That was quick! |
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19 Jun 2018, 06:10 AM | #13 |
The "e" in e-mail
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,908
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5 Jul 2018, 11:41 PM | #14 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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F M down again in VA
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