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Early Warning... If an email service has closed down or changed the services it offers, or if there are indications it is about to do so, post about it here. |
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20 Apr 2015, 05:25 AM | #1 |
Cornerstone of the Community
Join Date: Jul 2009
Posts: 879
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mail.india is down
After a long time without logging in there, today I tried going to mail.india.com, but the browser "could not connect to the server mail.india.com" and isup.me confirms that the site is down. Does anyone know how long this has been the case, and what the current status of the service may be?
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20 Apr 2015, 10:57 AM | #2 |
Senior Member
Join Date: Jun 2004
Posts: 143
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I am able to login successfully!
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20 Apr 2015, 11:06 AM | #3 |
Essential Contributor
Join Date: Oct 2007
Posts: 498
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20 Apr 2015, 11:06 PM | #4 |
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Join Date: Dec 2011
Posts: 441
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Ok for me too.
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20 Apr 2015, 11:12 PM | #5 |
Cornerstone of the Community
Join Date: Jul 2009
Posts: 879
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After another twenty-four hours I am still encountering the same outage I encountered yesterday, and isup.me confirms the site is still down. Could it be a geographical problem affecting only certain servers in a way that only blocks attempts from certain parts of the world? Since two forum members were able to login yesterday, may I ask the general location where those login requests originated? |
21 Apr 2015, 03:48 AM | #6 |
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Join Date: Jun 2004
Location: YouEssAey
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Works for me
Works for me from USA
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21 Apr 2015, 11:24 PM | #7 |
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Join Date: Dec 2011
Posts: 441
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22 Apr 2015, 06:03 AM | #8 |
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Join Date: Jul 2009
Posts: 879
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I am confused. Besides one other forum member, everyone else replying to my initial post has been able to login to mail.india.com, but I continue to be unable to reach the domain. This has gone on for several days. It can't be a technical problem at my end, because isup.me continues to indicate that they find the site to be down as well. How can that be, when people in parts of the world as far apart as India and the USA are able to log in? The site can't be down, but isup.me says that it is! Could someone with the necessary technical knowledge please speculate as to what might be happening here? Thanks.
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22 Apr 2015, 11:02 AM | #9 | |
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Join Date: Dec 2011
Posts: 441
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isup.me showing down from here too.
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22 Apr 2015, 10:02 PM | #10 |
Essential Contributor
Join Date: Oct 2007
Posts: 498
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Here's what I'm experiencing.
I can access india.com's site but if I click on the mail icon on the right hand side at the top, it will not let me access that site. If I use my password manager (Lastpass), to try to access the mail site, it also fails to access the site. If I use pop peeper, which is a mail notifier/client, I can receive mail to my india.com addresses, but it won't let me send any mail. I have no idea as to how long this has been happening as I don't really use the india.com email that much. I noticed that they have a new mail policy that will delete your account if not used within 180 days. I don't think that this is what is happening in the current situation with no access to email. I definitely have checked my mail within that 180 day window. So, I am at a loss............. |
23 Apr 2015, 01:20 PM | #11 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,930
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I don't have an india.com email account and I'm in the US. Checking access to http://mail.india.com using various free and paid tools I have access to (from different locations in the US and other countries), I get the following results:
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26 Apr 2015, 10:24 PM | #12 | |
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Join Date: Jul 2009
Posts: 879
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mail.india.com support address?
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26 Apr 2015, 10:53 PM | #13 |
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Posts: 441
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27 Apr 2015, 05:17 AM | #14 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,930
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They have closed all accounts not active in the past 180 days. This is the policy page as shown from the US:
http://us.india.com/email-policy/ |
30 Apr 2015, 10:45 PM | #15 |
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Join Date: Oct 2007
Posts: 498
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Just a quick update.
I continued to have problems accessing the site for email at india.com, so I tried a little test. Using a vpn service with Firefox, I was able to access the mail site just fine. All my accounts seemed to be intact and I was able to send and receive without any issues. It appears that my IP address is being blocked by india.com? I have no idea as to why they would do this as I rarely use their service. Could that be why? They never sent any emails explaining why they would block IP addresses. Oh well......... |