Emailaddresses.com outage due to MyDomain

Jeremy Howard · 16 Jul 2002, 05:15 PM

There was a MyDomain outage earlier today that caused EmailAddresses.com to be unavailable for half an hour or so. There is a MyDomain forum thread covering it here: http://forum.mydomain.com/viewtopic.php?t=419 .

Edwin, would it be possible to move emailaddresses.com name server to ZoneEdit until MyDomain adds redundent servers, to avoid this happening again?

***Edwin*** · 16 Jul 2002, 05:33 PM

Since this is about the only outage in the last 6 months, I'm going to give them another chance - they offer an otherwise SUPERB and very, very fast service!

***Edwin*** · 16 Jul 2002, 05:43 PM

A thought... do you know if it would be possible to leave my DNS settings as they are, but add ZoneEdit's DNS services as 4th and 5th secondary DNS servers? (at the moment, I have 1 primary and 3 secondary through MyDomain) Would that provide the necessary redundancy?

esTester · 16 Jul 2002, 05:44 PM

Check out this (http://www.emaildiscussions.com/...&threadid=3803) thread I posted about this topic. It should have the info you need.

ppetru · 16 Jul 2002, 05:47 PM

The problem is that there's no way to synchronize a slave nameserver to the mydomain.com ones (zone transfers aren't supported).

Petru

big · 16 Jul 2002, 06:02 PM

Edwin, just out of curiosity, why is it that you don't use your host's (NAC ?) NS, or why do you prefer using mydomain's NS ?

Jeremy Howard · 16 Jul 2002, 06:34 PM

You don't need to do slave transfers--because you don't update your emailaddresses.com domains much or have many subdomains, it wouldn't be a problem to maintain both ZoneEdit and MyDomain manually. However I don't really see the point--ZoneEdit has geographic redundency so why have both?

ppetru · 16 Jul 2002, 06:59 PM

Quote:

Originally posted by Jeremy Howard
You don't need to do slave transfers--because you don't update your emailaddresses.com domains much

... except that, due to the way mydomain works, the serial numbers change every hour -- leaving the slaves in an inconsistent state. It should still work, but ugly from a "compliance" point of view

Petru

***Edwin*** · 16 Jul 2002, 07:06 PM

Since I have over 1,200 domains in my MyDomain account, I don't want to have to hassle with two providers.

The IP address of this site will likely not change for years if at all (it hasn't for over 2 years) so I'd be happy to just set it up as a backup on ZoneEdit and forget about it - if that would work.

I guess it's a case of setting the domain to point to the IP via ZoneEdit in the same way as MyDomain is configured, then adding the nameservers to the 4 already in place.

Does that sound OK?

kirill · 16 Jul 2002, 07:48 PM

It's probably not all that easy. Is it possible to add NS records for a domain in MyDomain and ZoneEdit? I don't use either of them, so I don't know.

--
Kirill

esTester · 16 Jul 2002, 07:49 PM

That could work. Domains randomly choose between NS records, so it would work if Mydomain and Zoneedit point to the same place. That's how I understand it, but I could be wrong.

kirill · 16 Jul 2002, 08:08 PM

What I mean was that if you can't add additional NS records for a domain at MyDomain and a dnscache server sends a query for that domain, cache server would only get MyDomain's DNS servers in response to SOA and continue to use these server in all subsequent queries. Using both ZoneEdit and MyDomain wouldn't help much.

--
Kirill

kirill · 16 Jul 2002, 08:28 PM

Well,

Investigating a little bit showed that it's not possible to create NS records at MyDomain:

http://forum.mydomain.com/viewtopic.php?t=392

--
Kirill

FromLine · 19 Jul 2002, 07:28 PM

Quote:

Originally posted by Jeremy Howard
would it be possible to move emailaddresses.com name server to ZoneEdit until MyDomain adds redundent servers, to avoid this happening again?

I really don't feel confident with MyDomain ever since I posted this message on February 10, six months ago.

http://www.emaildiscussions.com/...&threadid=2272

I've been using ZoneEdit since.

Here's some info comparing MyDomain vs. ZoneEdit:

http://www.emaildiscussions.com/...&threadid=3976

Liz · 25 Jul 2002, 10:02 AM

I probably shouldn't say this, but does anyone really think that 30 minute outages every 6 months (hypothetically), is something worth mentioning..?

Liz

16 Jul 2002, 05:15 PM	#1
Jeremy Howard Ultimate Contributor Join Date: Sep 2001 Location: Australia Posts: 11,501	Emailaddresses.com outage due to MyDomain There was a MyDomain outage earlier today that caused EmailAddresses.com to be unavailable for half an hour or so. There is a MyDomain forum thread covering it here: http://forum.mydomain.com/viewtopic.php?t=419 . Edwin, would it be possible to move emailaddresses.com name server to ZoneEdit until MyDomain adds redundent servers, to avoid this happening again?

16 Jul 2002, 08:08 PM	#12
kirill Cornerstone of the Community Join Date: Jun 2001 Posts: 879	What I mean was that if you can't add additional NS records for a domain at MyDomain and a dnscache server sends a query for that domain, cache server would only get MyDomain's DNS servers in response to SOA and continue to use these server in all subsequent queries. Using both ZoneEdit and MyDomain wouldn't help much. -- Kirill Last edited by kirill : 23 Jul 2002 at 08:00 AM.

16 Jul 2002, 05:33 PM	#2
*Edwin* Administrator Join Date: Aug 2001 Location: UK Posts: 3,118	Since this is about the only outage in the last 6 months, I'm going to give them another chance - they offer an otherwise SUPERB and very, very fast service!

16 Jul 2002, 05:43 PM	#3
*Edwin* Administrator Join Date: Aug 2001 Location: UK Posts: 3,118	A thought... do you know if it would be possible to leave my DNS settings as they are, but add ZoneEdit's DNS services as 4th and 5th secondary DNS servers? (at the moment, I have 1 primary and 3 secondary through MyDomain) Would that provide the necessary redundancy?

16 Jul 2002, 05:44 PM	#4
esTester Cornerstone of the Community Join Date: Mar 2002 Location: Los Angeles, CA Posts: 968	Check out this (http://www.emaildiscussions.com/...&threadid=3803) thread I posted about this topic. It should have the info you need.

16 Jul 2002, 05:47 PM	#5
ppetru Junior Member Join Date: Mar 2002 Location: Brasov, Romania Posts: 25	The problem is that there's no way to synchronize a slave nameserver to the mydomain.com ones (zone transfers aren't supported). Petru

16 Jul 2002, 06:02 PM	#6
big Junior Member Join Date: May 2002 Posts: 16	Edwin, just out of curiosity, why is it that you don't use your host's (NAC ?) NS, or why do you prefer using mydomain's NS ?

16 Jul 2002, 06:34 PM	#7
Jeremy Howard Ultimate Contributor Join Date: Sep 2001 Location: Australia Posts: 11,501	You don't need to do slave transfers--because you don't update your emailaddresses.com domains much or have many subdomains, it wouldn't be a problem to maintain both ZoneEdit and MyDomain manually. However I don't really see the point--ZoneEdit has geographic redundency so why have both?

16 Jul 2002, 07:06 PM	#9
*Edwin* Administrator Join Date: Aug 2001 Location: UK Posts: 3,118	Since I have over 1,200 domains in my MyDomain account, I don't want to have to hassle with two providers. The IP address of this site will likely not change for years if at all (it hasn't for over 2 years) so I'd be happy to just set it up as a backup on ZoneEdit and forget about it - if that would work. I guess it's a case of setting the domain to point to the IP via ZoneEdit in the same way as MyDomain is configured, then adding the nameservers to the 4 already in place. Does that sound OK?

16 Jul 2002, 07:48 PM	#10
kirill Cornerstone of the Community Join Date: Jun 2001 Posts: 879	It's probably not all that easy. Is it possible to add NS records for a domain in MyDomain and ZoneEdit? I don't use either of them, so I don't know. -- Kirill

16 Jul 2002, 07:49 PM	#11
esTester Cornerstone of the Community Join Date: Mar 2002 Location: Los Angeles, CA Posts: 968	That could work. Domains randomly choose between NS records, so it would work if Mydomain and Zoneedit point to the same place. That's how I understand it, but I could be wrong.

16 Jul 2002, 08:28 PM	#13
kirill Cornerstone of the Community Join Date: Jun 2001 Posts: 879	Well, Investigating a little bit showed that it's not possible to create NS records at MyDomain: http://forum.mydomain.com/viewtopic.php?t=392 -- Kirill

25 Jul 2002, 10:02 AM	#15
Liz The "e" in e-mail Join Date: Jul 2001 Location: Los Angeles,CA Posts: 4,652 Representative of: Runbox.com	I probably shouldn't say this, but does anyone really think that 30 minute outages every 6 months (hypothetically), is something worth mentioning..? Liz