Inbox frame blank in new interface through MSN; loads correctly in old interface

rubycoyote · 30 May 2009, 03:44 AM

When using MSN to access Fastmail, the frame that shows the actual messages is blank. The frames above (items such as options) and on the left (items such as folders) do appear. Only the large right frame is blank.

If I change to the old interface, the messages appear. If I use Firefox to access Fastmail, both interfaces work fine. Any suggestions? I'm stuck with the MSN, alas.

robmueller · 2 Jun 2009, 01:45 PM

I'm afraid you'll have to stick with the old interface for now.

Some old systems/browsers just can't be made to work with the new interface sorry.

Rob

robmueller · 2 Jun 2009, 01:46 PM

Oh, if you use multiple systems to access your account, and only one of them requires the old interface, I recommend

1. Leave your Options -> Account Preferences set to use the new interface
2. When you need to use the old interface explicitly, go to http://www.fastmail.fm/old/ and login there.

Rob

30 May 2009, 03:44 AM	#1
rubycoyote Junior Member Join Date: May 2009 Posts: 1	Inbox frame blank in new interface through MSN; loads correctly in old interface When using MSN to access Fastmail, the frame that shows the actual messages is blank. The frames above (items such as options) and on the left (items such as folders) do appear. Only the large right frame is blank. If I change to the old interface, the messages appear. If I use Firefox to access Fastmail, both interfaces work fine. Any suggestions? I'm stuck with the MSN, alas.

2 Jun 2009, 01:45 PM	#2
robmueller Intergalactic Postmaster Join Date: Oct 2001 Location: Melbourne, Australia Posts: 6,102 Representative of: Fastmail.FM	I'm afraid you'll have to stick with the old interface for now. Some old systems/browsers just can't be made to work with the new interface sorry. Rob

2 Jun 2009, 01:46 PM	#3
robmueller Intergalactic Postmaster Join Date: Oct 2001 Location: Melbourne, Australia Posts: 6,102 Representative of: Fastmail.FM	Oh, if you use multiple systems to access your account, and only one of them requires the old interface, I recommend 1. Leave your Options -> Account Preferences set to use the new interface 2. When you need to use the old interface explicitly, go to http://www.fastmail.fm/old/ and login there. Rob