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Old 16 Dec 2020, 04:15 AM   #1
Fenman
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Join Date: Feb 2003
Location: UK (East Anglia)
Posts: 660
Unable to toggle hide/show header details

Suddenly in my wife's account the 'Show details/hide details' toggle is missing from the header section of her emails. They are stuck in expanded mode and they will not contract again. That's a real nuisance on her phone as they take up all the screen

Anyone else? Any ideas? I've raised a ticket but welcome comments.

Edit: I should have said this is both on the Android app and Firefox/Win10

Last edited by Fenman : 16 Dec 2020 at 04:27 AM. Reason: Additional info
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Old 16 Dec 2020, 06:21 AM   #2
Berenburger
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Settings > Preferences > Show details > Always show message headers.
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Old 16 Dec 2020, 09:04 AM   #3
n5bb
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Join Date: May 2004
Location: Irving, Texas
Posts: 8,654
Using "Settings > Preferences > (Show advanced preferences at the bottom of the screen) > Reading > Always show message headers" will always show the headers. You need to uncheck that box if you want to use the "Show details" link to show/hide the extra headers.

Bill
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Old 16 Dec 2020, 09:27 AM   #4
Grhm
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Join Date: Mar 2007
Location: UK
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This unrequested change in the behaviour of the mobile web interface suddenly happened to me, too, today.
I wonder why?
Thanks for explaining how to un-do it.
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Old 16 Dec 2020, 04:19 PM   #5
Fenman
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Many thanks for the explanations. Sorted. Ticket retracted.

Grhm's post might have saved a deal of finger pointing in the Fenman household! Interesting that it should happen to someone else, too.
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