Are you sure your Runbox is working okay ??

Jordi · 5 Apr 2005, 05:27 AM

Hi there everyone,

Sorry to bother but I haven't received any email to my runbox.com account for the last 7 hours, well .... in fact only three and that is a very unusual thing.

I sent a few messages from my others hotmail.com and yahoo.com addies and they haven't arrived yet to my runbox.com account, I also sent one from my work email this afternoon at 6pm and never arrived there (that was 5 hours ago) .... the thing that works okay if i send from runbox.com to my runbox addy and arrive correctly.

I phoned a few friends of mine to send me emails and they sent them to me but they are not in the runbox.com webmail, neither in my spam folder sooooo not sure where is the problem as this morning runbox was working beautifully well.

Thanks for the answer and the help, regards.

Jordi

jbs · 5 Apr 2005, 06:10 AM

just tested mine, all seems fine, have been getting emails throughout the day . . .

carverrn · 5 Apr 2005, 06:45 AM

My hourly timestamped messages have all been arriving at my account on time.

The last person that was having problems receiving mail had blocked the addresses without realizing it.

Do you use the Block List? The test for the block list is "contains" like the test for the filters. So an entry in the Block list that says "mail.com" will block ALL addresses that contain "mail.com" including "hotmail.com".

If you're using the Block List to attempt to block spam DON'T! Block lists are useless for preventing most spam because spammers almost always use addresses that aren't theirs.

Regards,
Rich

Jordi · 5 Apr 2005, 07:36 AM

Thanks Carvern for your answer !!

Yes, I use BlockList but I only have a few domains blocked there, citybank.com, netbank.co.uk and a few more mostly related to false bank accounts; neither hotmail.com or yahoo.com are there in that blocking list.

The thing is that I've been sending 10 messages from my runbox.com to my runbox.com for the last 7 hours and only two have arrived, the other eight are still somewhere in the cyberspace, same happens with the emails my friends are sending to me, I know for sure that something is not going properly today with my account and runbox.com as some of those emails my friends sent to me have been CC to my secondary email address and they arrived immediately, but not to my runbox.com addy.

I know sometimes runbox.com emails have delays in delivering messages but this time I have been waiting for more than 8 hours already and no messages are here, and nothing is blocked in my end.

Anyway, I am off to bed, let's hope tomorrow everything is working fine as usual with runbox.com

Thanks for the help Carvern and jbs !!

Jordi

5 Apr 2005, 05:27 AM	#1
Jordi Member Join Date: Mar 2004 Posts: 72	Are you sure your Runbox is working okay ?? Hi there everyone, Sorry to bother but I haven't received any email to my runbox.com account for the last 7 hours, well .... in fact only three and that is a very unusual thing. I sent a few messages from my others hotmail.com and yahoo.com addies and they haven't arrived yet to my runbox.com account, I also sent one from my work email this afternoon at 6pm and never arrived there (that was 5 hours ago) .... the thing that works okay if i send from runbox.com to my runbox addy and arrive correctly. I phoned a few friends of mine to send me emails and they sent them to me but they are not in the runbox.com webmail, neither in my spam folder sooooo not sure where is the problem as this morning runbox was working beautifully well. Thanks for the answer and the help, regards. Jordi

5 Apr 2005, 06:10 AM	#2
jbs Essential Contributor Join Date: Oct 2003 Posts: 455	just tested mine, all seems fine, have been getting emails throughout the day . . .

5 Apr 2005, 06:45 AM	#3
carverrn Intergalactic Postmaster Join Date: Jan 2002 Location: Chicago, IL Posts: 5,606 Representative of: Runbox.com	My hourly timestamped messages have all been arriving at my account on time. The last person that was having problems receiving mail had blocked the addresses without realizing it. Do you use the Block List? The test for the block list is "contains" like the test for the filters. So an entry in the Block list that says "mail.com" will block ALL addresses that contain "mail.com" including "hotmail.com". If you're using the Block List to attempt to block spam DON'T! Block lists are useless for preventing most spam because spammers almost always use addresses that aren't theirs. Regards, Rich

5 Apr 2005, 07:36 AM	#4
Jordi Member Join Date: Mar 2004 Posts: 72	Thanks Carvern for your answer !! Yes, I use BlockList but I only have a few domains blocked there, citybank.com, netbank.co.uk and a few more mostly related to false bank accounts; neither hotmail.com or yahoo.com are there in that blocking list. The thing is that I've been sending 10 messages from my runbox.com to my runbox.com for the last 7 hours and only two have arrived, the other eight are still somewhere in the cyberspace, same happens with the emails my friends are sending to me, I know for sure that something is not going properly today with my account and runbox.com as some of those emails my friends sent to me have been CC to my secondary email address and they arrived immediately, but not to my runbox.com addy. I know sometimes runbox.com emails have delays in delivering messages but this time I have been waiting for more than 8 hours already and no messages are here, and nothing is blocked in my end. Anyway, I am off to bed, let's hope tomorrow everything is working fine as usual with runbox.com Thanks for the help Carvern and jbs !! Jordi