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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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26 Jul 2010, 02:55 PM | #1 |
The "e" in e-mail
Join Date: Dec 2004
Location: a virtually impossible but finitely improbable position
Posts: 2,320
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Subscribed folders list corrupted...
Ever since the outage, my subscribed folders list has been corrupted.
Now, I am somehow subscribed to every single folder that has ever been on my account, many of whcih havn't existed for YEARS! I am manually now trying to find the offending folders, quite a bizarre occurrance, though! Derek |
26 Jul 2010, 03:33 PM | #2 |
Cornerstone of the Community
Join Date: Feb 2003
Location: UK (East Anglia)
Posts: 737
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Yes, most odd. I have the same.
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26 Jul 2010, 03:55 PM | #3 |
Cornerstone of the Community
Join Date: Mar 2002
Location: Netherlands
Posts: 706
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Same here, Took quite some time to delete them all. (I am using Thunderbird BTW)
Last edited by mammaduck : 26 Jul 2010 at 05:44 PM. |
26 Jul 2010, 06:16 PM | #4 |
The "e" in e-mail
Join Date: Jul 2004
Location: Melbourne, Australia
Posts: 2,696
Representative of:
Fastmail.fm |
Can you give more detail? Subscribed via IMAP, or through the web interface?
Last edited by brong : 26 Jul 2010 at 06:16 PM. Reason: also, I can spell |
26 Jul 2010, 06:25 PM | #5 | |
The "e" in e-mail
Join Date: Dec 2004
Location: a virtually impossible but finitely improbable position
Posts: 2,320
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Quote:
Thanks! It appears that the issue with IMAP and Mailstore may also be related to the update... http://www.emaildiscussions.com/showthread.php?t=59978 |
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26 Jul 2010, 06:28 PM | #6 |
Cornerstone of the Community
Join Date: Feb 2003
Location: UK (East Anglia)
Posts: 737
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I'm using IMAP with Thunderbird. The folders suddenly showed up greyed out in my folder tree.
When I open the Folder Subscription dialogue they also appear in grey but with no box beside them to change subscription status. I deleted them once but they came back next time I fired up. Edit for completion: When I look in my Fastmail webmail folder list they don't appear |
26 Jul 2010, 06:31 PM | #7 |
Cornerstone of the Community
Join Date: Mar 2002
Location: Netherlands
Posts: 706
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I am subscribed through IMAP as well.
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26 Jul 2010, 06:47 PM | #8 |
The "e" in e-mail
Join Date: Jul 2004
Location: Melbourne, Australia
Posts: 2,696
Representative of:
Fastmail.fm |
Ok - I'll check that out with Thunderbird here... I know I tested this with Thunderbird originally!
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26 Jul 2010, 06:52 PM | #9 |
Essential Contributor
Join Date: Apr 2010
Posts: 490
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Yep, same thing here, using several different clients, including Outlook and Thunderbird. So far, at least, deleting the grayed out folders appears to have fixed it. They did not reappear on restart.
The funny thing is, I had a brief occurrence of this a few days ago, only that time only one old folder showed up instead of 10 or 12 of them. I deleted it and it didn't reappear until this morning, when suddenly all the old folders were there. |
26 Jul 2010, 07:10 PM | #10 |
The "e" in e-mail
Join Date: Jul 2004
Location: Melbourne, Australia
Posts: 2,696
Representative of:
Fastmail.fm |
Ok - so the difference is - once upon a time records in the $user.sub file were just skipped if they didn't exist. Now they're displayed with NoSelect. How odd.
It's annoying that they're still in the .sub file at all! |
26 Jul 2010, 07:13 PM | #11 |
The "e" in e-mail
Join Date: Jul 2004
Location: Melbourne, Australia
Posts: 2,696
Representative of:
Fastmail.fm |
ahh, dammit. This is from Ken's 2.4 code. I haven't even _looked_ at it. I guess I'd better debug it now!
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26 Jul 2010, 07:24 PM | #12 |
The "e" in e-mail
Join Date: Jul 2004
Location: Melbourne, Australia
Posts: 2,696
Representative of:
Fastmail.fm |
Ok - debugged. Fix rolling out now. Wow, that code was odd. I'll talk to Ken about it when he wakes up, still 6am in New York
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26 Jul 2010, 07:29 PM | #13 |
Member
Join Date: Aug 2005
Posts: 35
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don't know if this is related.
I had a few drafts saved, ready for sending. When I opened them this morning in the web intf, the body part was empty Fortunately, I solved just reloading each page, and then sending the message. I didn't bother to contact support |
26 Jul 2010, 07:39 PM | #14 |
The "e" in e-mail
Join Date: Jul 2004
Location: Melbourne, Australia
Posts: 2,696
Representative of:
Fastmail.fm |
Possibly... I'm really not sure! We did have one user who had 3 Draft messages with corrupted .cache records, and we noticed and fixed it almost straight away. Could have been you!
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26 Jul 2010, 07:53 PM | #15 |
Member
Join Date: Aug 2005
Posts: 35
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my drafts were many more.
After initial panic, I noticed that I could simply reload the page (I also tried to clean local cache, switch browser to "friendlier" Opera ) I was reviewing 30 drafts or so, after the first 12 it was ok again. A |
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