EmailDiscussions.com  

Go Back   EmailDiscussions.com > Email Service Provider-specific Forums > FastMail Forum
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read
Stay in touch wirelessly

FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc.

Reply
 
Thread Tools
Old 19 Feb 2019, 12:38 AM   #1
Gankaku
 Moderator 
 
Join Date: Mar 2002
Location: Virginia, USA
Posts: 3,234
Android App Issue?

I tried to get into my email last night on my mobile.

I could not login with my password which was really really weird. I clicked the Can't Access Your Account? link. I reset my password. It said I'm not allowed to login until 24 hours after the password reset. What in the world??....

I tried this morning but still nothing. It's saying invalid p/w.

So I come online on the computer. Enter my new password and I'm in. What gives on mobile? (edit: I've updated the app and still cannot get in).
Gankaku is offline   Reply With Quote

Old 19 Feb 2019, 02:13 AM   #2
FredOnline
The "e" in e-mail
 
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,188
Have you checked this out, Ms Moderator?

https://www.fastmail.com/help/client...ginissues.html
FredOnline is offline   Reply With Quote
Old 19 Feb 2019, 08:24 AM   #3
Gankaku
 Moderator 
 
Join Date: Mar 2002
Location: Virginia, USA
Posts: 3,234
Well no I didn't see that Fred I will go do some cache clearing and more tonight and try it again! Thank you very much.
Gankaku is offline   Reply With Quote
Old 19 Feb 2019, 06:01 PM   #4
Terry
The "e" in e-mail
 
Join Date: Jul 2002
Location: VK4
Posts: 2,719
They just updated the UI so perhaps that stuffed something else up.
Terry is offline   Reply With Quote
Old 22 Feb 2019, 02:46 AM   #5
Gankaku
 Moderator 
 
Join Date: Mar 2002
Location: Virginia, USA
Posts: 3,234
Well thanks everyone because I did all that and it worked.
Gankaku is offline   Reply With Quote
Old 22 Feb 2019, 03:58 PM   #6
NJSS
Master of the @
 
Join Date: Jul 2002
Location: Hampshire, UK
Posts: 1,207
Should one do this periodically as preventive maintenance?

NJSS
NJSS is offline   Reply With Quote
Old 25 Feb 2019, 06:11 AM   #7
EricG
Essential Contributor
 
Join Date: Aug 2009
Location: Canada
Posts: 228
Quote:
Originally Posted by FredOnline;609199
[URL="https://www.fastmail.com/help/clients/androidloginissues.html"
https://www.fastmail.com/help/clients/androidloginissues.html[/url]
Clear cache is redundant when you do clear data.
EricG is offline   Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +9. The time now is 01:43 PM.

 

Copyright EmailDiscussions.com 1998-2013. All Rights Reserved. Privacy Policy