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Old 11 Apr 2017, 09:58 AM   #1
quality
Junior Member
 
Join Date: Apr 2017
Posts: 1
Too many hops error (Please Help!)

Hello, I am trying to send an email and I am getting this message


The original message was received at Sun, 9 Apr 2017 20:12:59 -0700
from m0109334.ppops.net [127.0.0.1]

----- The following addresses had permanent fatal errors -----
<info+u2udpo0u.aeaxawzabu@support.instagram.com>
(reason: 554 5.4.6 Too many hops)

----- Transcript of session follows -----
554 5.4.6 Too many hops 29 (25 max): from <ozyytvids@gmail.com> via localhost, to <info+u2udpo0u.aeaxawzabu@support.instagram.com>

Final-Recipient: RFC822; info+u2udpo0u.aeaxawzabu@support.instagram.com
Action: failed
Status: 5.4.6
Diagnostic-Code: SMTP; 554 5.4.6 Too many hops
Last-Attempt-Date: Sun, 9 Apr 2017 20:32:48 -0700

------

This is the only time this error has happened to me, I do not understand why this is happening and the email I am sending is really important! I am not that tech savvy and I am in dire need of help. Thank you for your time.
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Old 11 Apr 2017, 03:08 PM   #2
n5bb
Intergalactic Postmaster
 
Join Date: May 2004
Location: Irving, Texas
Posts: 8,236
Welcome to the EMD Forums!

Some type of email loop is involved. Others are complaining about this problem. I would be sure to directly log into the Gmail webmail system and send the message there. There is probably nothing you can do about this issue. See:
https://productforums.google.com/for...il/ACHQ8Febf7s

Bill
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