Brief outage

Jeremy Howard · 13 Aug 2004, 03:34 PM

We have to extend our database file size. This will take around 5 minutes. Sorry about this outage - we will add to our monitoring systems something to track this in the future, so no more outages of this kind will be required.

memac · 13 Aug 2004, 03:36 PM

Even after all these months of top-notch support, I still can't believe how good it is.

No, not good. Great.

Thanks for keeping us updated.

shenton · 13 Aug 2004, 03:37 PM

Thanks, Jeremy, please ignore my post re IMAP going off, elsewhere!

13 Aug 2004, 03:41 PM

Thanks for the update.

Up for me now.

alka · 13 Aug 2004, 03:42 PM

Amazing...
Dispite how annoying outages are, even brief ones, i will NEVER get over the good feeling of having a FOUNDER and OWNER of the company keeping me informed on a minute to minute basis. Its just a great feeling!

Not only that, but if i make a suggestion, or ask an importaint question, the MAN HIMSELF actualy answers it!

Amazing, truely amazing!

I'd follow Jeremy through hell and back... just to have him tell me things will be better soon.

Jeremy Howard · 13 Aug 2004, 03:43 PM

Yes all done now. So sorry about that. We've been running for 3 years with the same DB tablespaces, and kinda forgot about them. They finally filled up! We're now adding monitoring so that we get warned well ahead of time, so this won't happen again.

rakhesh · 16 Aug 2004, 12:57 AM

Quote:

Originally posted by alka
Amazing...
Dispite how annoying outages are, even brief ones, i will NEVER get over the good feeling of having a FOUNDER and OWNER of the company keeping me informed on a minute to minute basis. Its just a great feeling!

Not only that, but if i make a suggestion, or ask an importaint question, the MAN HIMSELF actualy answers it!

Amazing, truely amazing!

I'd follow Jeremy through hell and back... just to have him tell me things will be better soon.

I'd second that. That's my BIGGEST reason for sticking on with Fastmail. The feeling that the developers (and owners etc) are actually on the forums, listening to you, taking your requests into consideration, asking your opinions ... nothing beats that! Even though I was unable to access email the whole of today morning (due to the outage), I still didn't mind it thaaaaat much coz of this. Great work J & R! Truly!

13 Aug 2004, 03:34 PM	#1
Jeremy Howard Ultimate Contributor Join Date: Sep 2001 Location: Australia Posts: 11,501	Brief outage We have to extend our database file size. This will take around 5 minutes. Sorry about this outage - we will add to our monitoring systems something to track this in the future, so no more outages of this kind will be required.

13 Aug 2004, 03:36 PM	#2
memac Senior Member Join Date: May 2002 Posts: 196	Wow, you're fast! Even after all these months of top-notch support, I still can't believe how good it is. No, not good. Great. Thanks for keeping us updated.

13 Aug 2004, 03:37 PM	#3
shenton Essential Contributor Join Date: Apr 2002 Location: Wigan, Lancashire! Posts: 379	Thanks, Jeremy, please ignore my post re IMAP going off, elsewhere!

13 Aug 2004, 03:41 PM	#4
Guest Posts: n/a	Thanks for the update. Up for me now.

13 Aug 2004, 03:42 PM	#5
alka Essential Contributor Join Date: Apr 2003 Location: PA, USA Posts: 349	Amazing... Dispite how annoying outages are, even brief ones, i will NEVER get over the good feeling of having a FOUNDER and OWNER of the company keeping me informed on a minute to minute basis. Its just a great feeling! Not only that, but if i make a suggestion, or ask an importaint question, the MAN HIMSELF actualy answers it! Amazing, truely amazing! I'd follow Jeremy through hell and back... just to have him tell me things will be better soon.

13 Aug 2004, 03:43 PM	#6
Jeremy Howard Ultimate Contributor Join Date: Sep 2001 Location: Australia Posts: 11,501	Yes all done now. So sorry about that. We've been running for 3 years with the same DB tablespaces, and kinda forgot about them. They finally filled up! We're now adding monitoring so that we get warned well ahead of time, so this won't happen again.