fastmail down?

funperro · 18 Oct 2002, 11:53 PM

are the servers down?

**psalzer** · 18 Oct 2002, 11:54 PM

They seem to be down for maintenance. The message say it's just for five minutes.

funperro · 18 Oct 2002, 11:55 PM

where do you see the message? I'm not even able to access the web page...

fintelk · 18 Oct 2002, 11:55 PM

Yes. This message comes up when trying to access mail through the web interface:

Quote:

FastMail.FM Outage

I'm sorry, FastMail.FM is currently down for 5 minutes for maintenance. Please check our status screen for updates, or use our forum to check for news or to request assistance.

Please check back in a few minutes to access your email.

funperro · 18 Oct 2002, 11:56 PM

nevermind.. the web page came up now. It said 5 minutes like you said..

later

**ReuvenNY** · 18 Oct 2002, 11:59 PM

It's down here too.

mlevin · 19 Oct 2002, 12:00 AM

hmm. for some reason, I can't get to admin.fastem.com either. could both the main fastmail and the status page site be down by coincidence?

faboon · 19 Oct 2002, 12:02 AM

Same here, without the fancy "we'll be right back" message.

Jeremy Howard · 19 Oct 2002, 12:06 AM

Rackspace have lost our internal routing tables somehow. I'm on the phone with an engineer now and they're adding them back in. Hopefully it'll be only a few minutes.

caamich · 19 Oct 2002, 12:11 AM

OK, so what do all those snazzy computer terms mean, exactly, for us laypeople?

Carol

Jeremy Howard · 19 Oct 2002, 12:14 AM

It's worse than Rackspace (our network provider) said at first--it turns out that their whole internal network is down.

They said it should be back in a few minutes. When I asked for more details, they said "tens of minutes"...

mlevin · 19 Oct 2002, 12:15 AM

Quote:

Originally posted by Jeremy Howard
Rackspace have lost our internal routing tables somehow. I'm on the phone with an engineer now and they're adding them back in. Hopefully it'll be only a few minutes.

Is that why the admin.fastem.com site is down, too? It is physically located somewhere other than Texas, right? But is it still hosted by Rackspace (at their European location)?

If that is true: I know this would probably be a rare occurrence, and I know you are considering leaving Rackspace anyway, but maybe it would be a good idea to host the status site and the main site with different providers, just in case of a situation like this. With no admin site, nobody could page you.

Or maybe I'm completely wrong, in which case you should just ignore me and tell me to shut up :-)

prowler · 19 Oct 2002, 12:16 AM

Is there any chance that emails I was sending got dropped?

caamich · 19 Oct 2002, 12:18 AM

OK, that really sucks. All my job agents are routed to that e-mail address, including any interested prospective employers who liked what they saw on my resume!

Carol, the unemployed

t_wilson · 19 Oct 2002, 12:22 AM

ooh ooh, i know, compensation :P

hehe

just kidding

cyas all,
tom

18 Oct 2002, 11:53 PM	#1
funperro Member Join Date: Dec 2001 Posts: 60	fastmail down? are the servers down?

19 Oct 2002, 12:11 AM	#10
caamich Junior Member Join Date: Oct 2002 Location: Westland (Wayne Cnty), MI, USA Posts: 21	technobabble OK, so what do all those snazzy computer terms mean, exactly, for us laypeople? Carol

19 Oct 2002, 12:18 AM	#14
caamich Junior Member Join Date: Oct 2002 Location: Westland (Wayne Cnty), MI, USA Posts: 21	10's of minutes OK, that really sucks. All my job agents are routed to that e-mail address, including any interested prospective employers who liked what they saw on my resume! Carol, the unemployed

18 Oct 2002, 11:54 PM	#2
psalzer Moderator Join Date: Dec 2001 Location: Long Island, NY Posts: 2,654	They seem to be down for maintenance. The message say it's just for five minutes.

18 Oct 2002, 11:55 PM	#3
funperro Member Join Date: Dec 2001 Posts: 60	where do you see the message? I'm not even able to access the web page...

18 Oct 2002, 11:56 PM	#5
funperro Member Join Date: Dec 2001 Posts: 60	nevermind.. the web page came up now. It said 5 minutes like you said.. later

18 Oct 2002, 11:59 PM	#6
ReuvenNY Moderator Join Date: Mar 2002 Location: New York Posts: 4,259	It's down here too.

19 Oct 2002, 12:00 AM	#7
mlevin Cornerstone of the Community Join Date: Oct 2001 Location: Somerville, MA, USA Posts: 656	hmm. for some reason, I can't get to admin.fastem.com either. could both the main fastmail and the status page site be down by coincidence?

19 Oct 2002, 12:02 AM	#8
faboon Senior Member Join Date: Aug 2002 Location: Montréal, Canada Posts: 182	Same here, without the fancy "we'll be right back" message.

19 Oct 2002, 12:06 AM	#9
Jeremy Howard Ultimate Contributor Join Date: Sep 2001 Location: Australia Posts: 11,501	Rackspace have lost our internal routing tables somehow. I'm on the phone with an engineer now and they're adding them back in. Hopefully it'll be only a few minutes.

19 Oct 2002, 12:14 AM	#11
Jeremy Howard Ultimate Contributor Join Date: Sep 2001 Location: Australia Posts: 11,501	It's worse than Rackspace (our network provider) said at first--it turns out that their whole internal network is down. They said it should be back in a few minutes. When I asked for more details, they said "tens of minutes"...

19 Oct 2002, 12:16 AM	#13
prowler Junior Member Join Date: Oct 2002 Posts: 5	Is there any chance that emails I was sending got dropped?

19 Oct 2002, 12:22 AM	#15
t_wilson Member Join Date: Jun 2002 Location: UK Posts: 55	ooh ooh, i know, compensation :P hehe just kidding cyas all, tom