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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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17 Nov 2019, 06:26 AM | #1 |
Essential Contributor
Join Date: May 2018
Posts: 478
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Auto-delete emails in trash folder
I have the trash folder setting to delete non-pinned entries after 31 days and that's confirms by the extra dialog shown at the top of the list in the trash. But I am seeing stuff in the trash going back to May. Why?
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17 Nov 2019, 10:45 AM | #2 | |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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While unsure, I think this description from the FastMail Help is accurate:
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17 Nov 2019, 02:55 PM | #3 |
Essential Contributor
Join Date: May 2018
Posts: 478
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I guess that could be the explanation. I don't recall when I moved that older stuff into the trash. I'll just leave it there to see if it disappears...someday.
If it is actually the time spent in the folder IMO it would be better to have based the age on the mail date to avoid the confusion I am experiencing. On the other hand I guess some can make an argument for how long it's in the folder too. Guess FM has their own reasons and they are the only ones that count! Thanks. |
17 Nov 2019, 03:09 PM | #4 | |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,095
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17 Nov 2019, 03:09 PM | #5 |
The "e" in e-mail
Join Date: Jul 2002
Location: VK4
Posts: 3,029
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Mine is set for 14 days but I have mail up until August 2019...
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17 Nov 2019, 06:47 PM | #6 |
Essential Contributor
Join Date: May 2018
Posts: 478
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Hmm. Maybe I'll just wait until I know for sure the stuff has been in there for 31 days and if it is it's ticket time again. I don't want to shorten the time down in case that changes the conditions inadvertently.
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17 Nov 2019, 07:25 PM | #7 | |
The "e" in e-mail
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,616
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Quote:
Items in Trash for more than 31 days will be automatically deleted IMHO, it's not worth "ticket time again". |
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18 Nov 2019, 05:20 AM | #8 |
Essential Contributor
Join Date: May 2018
Posts: 478
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As I said if it doesn't follow either definition (by message date or the more agreed upon time in folder) then IMO it is worth the ticket. But I am going to wait until I am 100% sure.
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19 Nov 2019, 07:18 AM | #9 |
Cornerstone of the Community
Join Date: Jun 2008
Location: Perth
Posts: 664
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There has been some confusion over how the auto-purge works for some time.
The question as to whether the auto-purge is based on the date one moves an email to Trash, or the date of the actual email, seems to come up every now and then. For my own account, I have set the auto-purge in my Trash folder to 365 days. The oldest email I have in my Trash folder is dated 18-Nov-2018, except some older pinned emails also are retained. So for me the auto-purge appears to act on the date of the email, rather than when it was deleted. Some other recent threads on the same subject are here: |
24 Nov 2019, 12:11 PM | #10 | |
Essential Contributor
Join Date: Jul 2013
Location: Germany
Posts: 251
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