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Old 9 Feb 2017, 07:37 AM   #1
digp
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Mailcheap

Has anyone heard of them / used them?

A review would be great please. Thanks.
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Old 9 Feb 2017, 09:14 AM   #2
jeffpan
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Representative of:
Mail.dnsbed.com
somewhat similar to mxroute.
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Old 10 Feb 2017, 10:28 AM   #3
scott2020
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I have had an account with them for a month or so. Service has been reliable so far. Outgoing emails haven't been blocked as spam, so deliver-ability is good. They claim 100% deliver-ability but I don't know if they are using a 3rd party like Mailchannels. MXRoute uses Mailchannels so I feel confident in that.

Mailcheap looks to use "Modoboa" for their front end stuff, quarantine management, new user setup, and so on. I could not set up my domains myself. I had to open a ticket, but they answered within minutes and set up my domains and DKIM. I am able to set up user accounts, aliases, etc.

Their webmail is SOGo, which works well and is a newer version, but sometimes is slow. IMAP works well, as does ActiveSync through SOGo. I am in the midwest U.S. and they are using OVH for servers, and I think I hit somewhere in Canada.

Spam filtering has been OK. Looks to be mostly black lists, Spamassassin with adjusted and custom rules, etc.

For the price, I would recommend giving them a shot!
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Old 13 Feb 2017, 07:00 AM   #4
alvinh
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they said support activesync, is it work with ios? and push mail is working? how about battery impact? thank you
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Old 13 Feb 2017, 08:23 AM   #5
alvinh
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the status for basic plan is out of stock, only can apply for dedicated server
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Old 14 Feb 2017, 05:50 AM   #6
scott2020
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Quote:
Originally Posted by alvinh View Post
they said support activesync, is it work with ios? and push mail is working? how about battery impact? thank you
I don't have an apple device that I can test with. I am using the Nine app on Android and it works well. It seems to be push, because I get the email on my phone very quickly. I haven't noticed any bad effects on my battery.
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Old 14 Feb 2017, 09:32 PM   #7
mailcheap
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Basic plans are currently undergoing a much needed update in terms of permission management, etc. and will be available in 1-2 weeks. This would mean you can add domains (unlimited) w/out contacting support.

Push email is available as standard with IMAP IDLE and MS Activesync.

We use our own filter and relay system which ensures near 100% deliverability by resending 5xx IP rejects.


Best Regards,
Pavin Joseph.
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Old 15 Feb 2017, 07:40 AM   #8
ccl1
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Quote:
Originally Posted by scott2020 View Post
Mailcheap looks to use "Modoboa" for their front end stuff, quarantine management, new user setup, and so on.
Interesting! I made a pretty boring topic about Modoboa before.

nice to see someone actually using it :P
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Old 15 Feb 2017, 10:06 AM   #9
scott2020
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Quote:
Originally Posted by ccl1 View Post
Interesting! I made a pretty boring topic about Modoboa before.

nice to see someone actually using it :P
I installed it on a test virtual machine just to play and learn about it. It is pretty slick. I don't really want to deal with running my own email servers, but it is fun in a nerd sort of way to figure out new stuff.
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Old 15 Feb 2017, 02:14 PM   #10
mailcheap
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Quote:
Originally Posted by scott2020 View Post
I installed it on a test virtual machine just to play and learn about it. It is pretty slick. I don't really want to deal with running my own email servers, but it is fun in a nerd sort of way to figure out new stuff.
Modoboa is nice & very flexible to integrate with your existing infrastructure; I would recommend it to anyone who wants a robust admin panel -minus the few quirks you may have to fix- and Antoine is really great to work with.

Pavin.
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Old 25 Feb 2017, 07:55 AM   #11
digp
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one man band?

& how can an internal mail relay be described as "premium" is beyond me.
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Old 27 Feb 2017, 03:33 AM   #12
north
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mailcheap? better call it "out-of-stock-cheap".

all plans "basic plans - shared email servers" are out of stock since weeks!
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Old 27 Feb 2017, 09:40 AM   #13
scott2020
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Quote:
Originally Posted by digp View Post
one man band?

& how can an internal mail relay be described as "premium" is beyond me.

I worry about the mail relay as well. So far I haven't had any deliverability issues, but I haven't sent many either. The big ones I test sending to include yahoo, Outlook, Gmail, which seem to block IP's of unknown reputation first. I feel better with MXroute spending the money it does on Mailchannels.
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Old 1 Mar 2017, 06:03 PM   #14
mailcheap
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Quote:
Originally Posted by north View Post
mailcheap? better call it "out-of-stock-cheap".

all plans "basic plans - shared email servers" are out of stock since weeks!
Basic plans are currently undergoing a major upgrade wrt permission management; we also have new upcoming products like cross DC active-active redundant HA enterprise email plans.
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Old 1 Mar 2017, 06:08 PM   #15
mailcheap
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Quote:
Originally Posted by digp View Post
one man band?

& how can an internal mail relay be described as "premium" is beyond me.
Could you elaborate on what is the meaning of "internal relay". Premium relay is similar to what Mailchannels does (outbound filtration and multiple relays for resending 5xx rejects) and I don't think they're outsourcing their "internal mail"

Our website page for Dedicated SMTP relays -similar to premium relay addon- has a nice infographic about this.
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