mail.com account on iphone/Thunderbird

ROBRob987 · 15 Mar 2017, 05:55 PM

Hi,
I have an email account ending @email.com
Suddenly I can no longer send emails from either my iphone or Thunderbird client.
I can receive emails fine.
I haven't changed any settings.
Everything was working fine yesterday.
Please help urgently.
Thanks in advance
R

jdtaylor · 19 Mar 2017, 07:29 PM

Are you using the app or trying to use IMAP, as I thought they were limiting IMAP or Pop to premium members only, last time I looked.

Dutchie007 · 20 Mar 2017, 06:37 AM

I dont know why..but I have an mail.com account and set it up in Thunderbird (just for fun) and IMAP worked..!!
This is an old account which I have at least 9 or 10 years...so I dont know if this is working with newer accounts. BTW it is a freebie.

D

ROBRob987 · 20 Mar 2017, 09:29 PM

I was trying to use IMAP, and you're right, further research has shown that IMAP is a paid for service.
However, since posting, everything seems to have retunred to normal, and I can access via IMAP without a premium subscription. How strange.
Thanks for your help.

15 Mar 2017, 05:55 PM	#1
ROBRob987 Junior Member Join Date: Mar 2017 Posts: 2	mail.com account on iphone/Thunderbird Hi, I have an email account ending @email.com Suddenly I can no longer send emails from either my iphone or Thunderbird client. I can receive emails fine. I haven't changed any settings. Everything was working fine yesterday. Please help urgently. Thanks in advance R

19 Mar 2017, 07:29 PM	#2
jdtaylor Master of the @ Join Date: Sep 2004 Posts: 1,693	Are you using the app or trying to use IMAP, as I thought they were limiting IMAP or Pop to premium members only, last time I looked.

20 Mar 2017, 06:37 AM	#3
Dutchie007 Essential Contributor Join Date: Jun 2010 Location: The Netherlands Posts: 388	I dont know why..but I have an mail.com account and set it up in Thunderbird (just for fun) and IMAP worked..!! This is an old account which I have at least 9 or 10 years...so I dont know if this is working with newer accounts. BTW it is a freebie. D

20 Mar 2017, 09:29 PM	#4
ROBRob987 Junior Member Join Date: Mar 2017 Posts: 2	I was trying to use IMAP, and you're right, further research has shown that IMAP is a paid for service. However, since posting, everything seems to have retunred to normal, and I can access via IMAP without a premium subscription. How strange. Thanks for your help.