Urgent - is this from fastmail or from a hacker
 

Today I received an e mail into my spam folder entitled:

Last Notice : Complete Your mikestillingfleet@fastmail.co.uk Email Address Verification To Avoid Termination

The text is:

> Dear mikestillingfleet@fastmail.co.uk,
>

>

> Due to rampant identity theft , we had to issue this warning and put some extra verification process to ensure your identity and your Email Account .

>

> We're also writing to let you know that incoming message will not be allowed to come to this email until you complete the verification process.

>

> Please Click Here <https://sxgrowth.com/img/fast> in order to update and verify your Email Account .

>

> Failure to update and verify your email account would lead to termination of your Email .

> c 2020 Fastmail


???? Is this from fastmail ????

I have not previously been asked to do two phase verification.
Why did this go to spam if it was fastmail
why the threat to terminate my email


I am suspicious. Is this genuinely from fastmail or is it a trick from some hacker.

Hacker.

First of all why you should be asked to click on a website which is NOT fastmail?
And if you still have doubts, submit a support ticket via official channels.

Aside from the fact that that email address is not a fastmail address read the following:

Know how to identify genuine email from FastMail

So you can easily identify valid emails from FastMail (in the webmail at least).

Used Authy
 

I have added Authy which I already use for other applications to FM but not by clicking on the link in the suspect email.

Ok thanks for that. I have actually gone over to two stage sign on as I use it for various other app already.

That says it all.

If you don’t want more spam, don’t publish your email address on public forums, like this one.

By the way, you should not post your full email address on a board like this. It will be collected by spammers. If you still have this option, go back and edit your email address, replacing it with something like "<myname>@fastmail.co.uk".

I have gotton those also,its all BS just bin it :)

I often received emails like that, and I also didn't know what to do. We are already searching the internet for how to hire a hacker? I was already desperate, but it's excellent that I searched. I found a company that explained to me where the problem was and what to do to stop receiving such messages. Because I tried different methods before that, like a year ago, I was still teasing messages like that. It would help if you looked too, I had a problem time, but you can have another. Better to be interested in specialists than not to install a virus or something like that.

Welcome to EMD :)

When in any doubt, don't click on anything coming in via email! Occasionally I get a message like this that looks legit enough that instead I open another browser tab, go direct to the company website, and check my account or in some cases contact their customer service via phone or email to see if it is a legitimate message. Once in awhile it is a legitimate message and I am glad I checked, but more often than not these days it is a phishing attempt. The best phishing attempts look really, really good and mimic actual messages you receive from the real company.

Also look at the email raw headers.

I've noticed that (I'm pretty sure anyway..) the services that I've registered to and access online, cable and electric companies for example, if they send me an email it (the body of the message) always starts with a 'Hello/Dear/whatever firstname lastname' instead of 'Hello/Dear/whatever Valued Customer', or similar to that.

- Bruce