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-   -   email auto delete after 14 days from inbox in Outlook 2019 (http://www.emaildiscussions.com/showthread.php?t=78666)

hsaini 24 May 2021 04:37 AM

email auto delete after 14 days from inbox in Outlook 2019
 
I need help in Microsoft office 2019 (Specially Microsoft outlook 2019) In last January I bought new HP ENVY laptop with Microsoft office-2019 with outlook-2019 install by HP. I am using my Gmail account in outlook-2019. I notice I have IMAP account set up in outlook that auto-delete my emails from Inbox after 14 days. I want to stop this auto-delete function. I need a guaranty for permanent solution.
I have tried--all online suggesting open the properties of Inbox folder in Microsoft outlook 2019 and unchecked mark "Do not auto archive item in this folder" I did that but still have auto-delete in 14 days problem. I need permanent solution
I also unchecked box in default setting that also did not work it is still deleting email from inbox after 14 days. I wants to stop this auto-delete function

xyzzy 24 May 2021 01:15 PM

Is there a filter (rule) in your outlook or gmail that might be doing this?

hsaini 26 May 2021 03:52 AM

Quote:

Originally Posted by xyzzy (Post 621352)
Is there a filter (rule) in your outlook or gmail that might be doing this?

No I don't see any such filter and I never set up any filter like this

TenFour 26 May 2021 04:57 AM

Worth checking the settings under the desktop app of Outlook under "Rules" up top in the ribbon. In there you can choose to review any IMAP rules that are set.

xyzzy 26 May 2021 07:14 AM

Are you really sure your outlook email setup is for IMAP? Because if it's POP then there usually is a setting to delete stuff from the inbox after x amount of time (or keep for x amount of time) and 14 days sounds like one such choice some email client apps might explicitly show as a choice for such a setting. 14 (exactly 2 weeks) sounds to me like too much a coincidence IMO.


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