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Outofthebox12 · 20 Apr 2024, 04:25 PM

Hi there,

I'm not a technical person but would welcome your thoughts on the below problem.

I'm trying to send query emails to key people in a high profile organisation.

I've figured out how to contact people by sourcing the person's name and I've figured out the email formatting of the company e.g. NAME.LAST NAME@COMPANY.COM

I can get through to some people okay but there's a couple of people I get this message:

reason: 550 5.4.1 Recipient address rejected: Access denied.

Whether the emails get through or bounce back I always get 'EXTERNAL SENDER' noted in the email.

My question is this, does this mean the email simply does not exist?

Or is this an anti spam tool and is there anyway around it?

I'm sending from a hotmail address and there's no links or attachments in the email.

I've also tried sending from a gmail address and get the same issue.

I'm wondering if this is some sort of anti spam issue.

If so I would love some tips on how to by pass it if possible.

The people who I'm trying to contact do work at the company and I know the email formatting is correct, as I'm getting through to other people.

So unless they have a unique email or have left the company, I'm not sure what's causing the problem.

Any thoughts would be very much appreciated!

20 Apr 2024, 04:25 PM	#1
Outofthebox12 Junior Member Join Date: Apr 2024 Posts: 1	Help - Recipient address rejected: Hi there, I'm not a technical person but would welcome your thoughts on the below problem. I'm trying to send query emails to key people in a high profile organisation. I've figured out how to contact people by sourcing the person's name and I've figured out the email formatting of the company e.g. NAME.LAST NAME@COMPANY.COM I can get through to some people okay but there's a couple of people I get this message: reason: 550 5.4.1 Recipient address rejected: Access denied. Whether the emails get through or bounce back I always get 'EXTERNAL SENDER' noted in the email. My question is this, does this mean the email simply does not exist? Or is this an anti spam tool and is there anyway around it? I'm sending from a hotmail address and there's no links or attachments in the email. I've also tried sending from a gmail address and get the same issue. I'm wondering if this is some sort of anti spam issue. If so I would love some tips on how to by pass it if possible. The people who I'm trying to contact do work at the company and I know the email formatting is correct, as I'm getting through to other people. So unless they have a unique email or have left the company, I'm not sure what's causing the problem. Any thoughts would be very much appreciated!