Cannot send mail

Warren · 19 Mar 2003, 04:49 AM

Hi...I am trying to send a message but I keep getting the following error message:
The attempt to load "Accessing URL: http://www.runbox.com/mail/send" failed.

Is there a problem with runbox.com today or is this a problem with my mail specifically?

Spin · 19 Mar 2003, 06:01 AM

I just sent a message around 3 pm eastern time and it got sent fine. Im going to try to send it again and see if I get the error.

UPDATE: I just sent the message and recieved it fine. I guess it must be your runbox account.

Spin

Liz · 19 Mar 2003, 08:51 AM

Warren: Did it pass?

Liz

COUME · 19 Mar 2003, 03:03 PM

Quote:

Originally posted by Warren
Hi...I am trying to send a message but I keep getting the following error message:
The attempt to load "Accessing URL: http://www.runbox.com/mail/send" failed.

Is there a problem with runbox.com today or is this a problem with my mail specifically?

Hello,
I also used my emails yesterday for all day long and had no problem at all...

Do you still get the error??

Ludo

Warren · 20 Mar 2003, 04:22 AM

I was still having problems but I have cleared my cache and history which seems to have resolved the problem (not sure why!) Thanks for your replies.

julmo · 20 Mar 2003, 10:01 AM

I am having a problem sending also - this is the error message
I put xxx on the email and subject for privacy. I've been getting this on and off throughout the day.

Any ideas?

The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was xxxx@yahoogroups.com'. Subject 'xxx", Account: 'G2birdmom2 - R', Server: 'smtp.runbox.com', Protocol: SMTP, Server Response: '550 relay not permitted', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

Liz · 20 Mar 2003, 07:07 PM

Hmm, and you still have authentication checked then, since it works sometimes..?

Could you try using port 26 instead of 25 for smtp.runbox.com?

Liz

Warren · 21 Mar 2003, 04:19 AM

Unfortunately my problem has reoccurred. I am not sure why it is happening erratically but it seems as though it is not a runbox problem but perhaps something to do with my computer or internet provider?
I am using a MAC G4 with OS X 10.1.2 with Explorer or Chimera.
Any thoughts as to what could be causing the problem?

Liz · 21 Mar 2003, 08:23 AM

Hmm...does this happen with any specific mails, i.e. with attachments for instance? Have you given fast.runbox.com a shot..?

Liz

Warren · 22 Mar 2003, 03:06 AM

No..it happens with no attachments at all and whether it is a reply or a new composition. I have also tried fast.runbox with no success. Could it be a problem with my account specifically? Is there any way to check the runbox error log to see why it is failing?
Would it be better to follow this up on the support channel?

19 Mar 2003, 04:49 AM	#1
Warren Junior Member Join Date: Mar 2003 Posts: 4	Cannot send mail Hi...I am trying to send a message but I keep getting the following error message: The attempt to load "Accessing URL: http://www.runbox.com/mail/send" failed. Is there a problem with runbox.com today or is this a problem with my mail specifically?

20 Mar 2003, 10:01 AM	#6
julmo Junior Member Join Date: Mar 2003 Posts: 14	cannot send mail either I am having a problem sending also - this is the error message I put xxx on the email and subject for privacy. I've been getting this on and off throughout the day. Any ideas? The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was xxxx@yahoogroups.com'. Subject 'xxx", Account: 'G2birdmom2 - R', Server: 'smtp.runbox.com', Protocol: SMTP, Server Response: '550 relay not permitted', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

19 Mar 2003, 06:01 AM	#2
Spin The "e" in e-mail Join Date: Dec 2002 Location: Tampa, FL (Cincinnati, OH in the Summer) Posts: 2,446	I just sent a message around 3 pm eastern time and it got sent fine. Im going to try to send it again and see if I get the error. UPDATE: I just sent the message and recieved it fine. I guess it must be your runbox account. Spin

19 Mar 2003, 08:51 AM	#3
Liz The "e" in e-mail Join Date: Jul 2001 Location: Los Angeles,CA Posts: 4,652 Representative of: Runbox.com	Warren: Did it pass? Liz

20 Mar 2003, 04:22 AM	#5
Warren Junior Member Join Date: Mar 2003 Posts: 4	I was still having problems but I have cleared my cache and history which seems to have resolved the problem (not sure why!) Thanks for your replies.

20 Mar 2003, 07:07 PM	#7
Liz The "e" in e-mail Join Date: Jul 2001 Location: Los Angeles,CA Posts: 4,652 Representative of: Runbox.com	Hmm, and you still have authentication checked then, since it works sometimes..? Could you try using port 26 instead of 25 for smtp.runbox.com? Liz

21 Mar 2003, 04:19 AM	#8
Warren Junior Member Join Date: Mar 2003 Posts: 4	Unfortunately my problem has reoccurred. I am not sure why it is happening erratically but it seems as though it is not a runbox problem but perhaps something to do with my computer or internet provider? I am using a MAC G4 with OS X 10.1.2 with Explorer or Chimera. Any thoughts as to what could be causing the problem?

21 Mar 2003, 08:23 AM	#9
Liz The "e" in e-mail Join Date: Jul 2001 Location: Los Angeles,CA Posts: 4,652 Representative of: Runbox.com	Hmm...does this happen with any specific mails, i.e. with attachments for instance? Have you given fast.runbox.com a shot..? Liz

22 Mar 2003, 03:06 AM	#10
Warren Junior Member Join Date: Mar 2003 Posts: 4	No..it happens with no attachments at all and whether it is a reply or a new composition. I have also tried fast.runbox with no success. Could it be a problem with my account specifically? Is there any way to check the runbox error log to see why it is failing? Would it be better to follow this up on the support channel?