List your 5 most used email services?

[William9]

I think it's worth it. I use it for my business/professional e-mail services. I have the MX Logic spam filter option. It's awesome.

[marcus0263]

Originally Posted by Luzo

I'm not a customer of LuxSci, but here are some quotes I found on their website :

However, I think that 120$ a year (with basic Spam protection and no POP, see their website) is way too much expensive.

Like I said if you pay by the year it's cheaper and the question of what do you get? Well the few times I've had to contact support the response time has averaged about a 1/2 out from a live person. The support is second to none, I've had them for a couple of years and have never experienced an outage. The features are excellent, speed and reliability have been the best. I have received maybe 4 or 5 pieces of spam in the entire time I've had them with multiple accounts and users.

I have for a backup account fastmail, they're good but they do not compare to LuxSci. I've had a gmail account for years, my parents are on them, they suck. I had Runbox for a few years, was loyal until they could not get their act together with a secure IMAP server. Then from the looks of things after 3 or so years they still can't get it together.

So bottom line, you get what you pay for

BTW - what do you mean no POP?
Here ping pop-14.luxsci.com

How about not spreading FUD eh?

[marcus0263]

Originally Posted by William9

I think it's worth it. I use it for my business/professional e-mail services. I have the MX Logic spam filter option. It's awesome.

Yep, the MX logic spam filter is awesome, kills spam dead.

Also I love the way they don't try to over sell you. I have an account for some domains I admin and I was going to buy additional accounts for each one and their support talked me out of it. Not only did they do that they actually configured it for me, not that is integrity ya know

[jeffpan]

For $120/year for a single user

That's crazy expensive!
$120 means one year of ADSL cost at most cities here, but at LuxSci, people got only one mailbox? Is that really better than free Gmail in every aspect? I doubt it.

[David]

Originally Posted by jeffpan

That's crazy expensive!
$120 means one year of ADSL cost at most cities here, but at LuxSci, people got only one mailbox? Is that really better than free Gmail in every aspect? I doubt it.

It is not expensive if you earn a couple of hundred $'s an hour

[jeffpan]

Originally Posted by David

It is not expensive if you earn a couple of hundred $'s an hour

Like Bill Gates? but he has hotmail.

[marcus0263]

Originally Posted by jeffpan

That's crazy expensive!
$120 means one year of ADSL cost at most cities here, but at LuxSci, people got only one mailbox? Is that really better than free Gmail in every aspect? I doubt it.

$10 a month for ADSL?

I guess I should tell LuxSci that they're under charging me for my multiple accounts and users eh?

Now you going to tell me like Luzo that they don't offer POP?

[Luzo]

Originally Posted by marcus0263

Now you going to tell me like Luzo that they don't offer POP?

Ok, actually I did a mistake reading the wrong part of the page, but they don't offer IMAP with their cheapest (120$, lol) package.

Starter Business Email

Email at your domain
Secure Modern WebMail
POP and Secure POP
SMTP and Secure SMTP
Basic spam and virus filtering
Special Offer: One WebAide license included free
All standard features and support

Moreover, if you want to add the file storage option, like in FastMail (with however php/mysql), it will cost you, according to that 13,74*12=164,88$. Add to that the price of a domain name, and you'll pay 175$ a year JUST for your email box, maybe that's worth the service, but I am 100% sure that all what distinguish them from FastMail is 100% useless, at least for a majority of people here (i'm not talking about business users).

IMHO, if you're a business user, go for ******* and a solid exchange account at 9$ a month, save the extra dollars, and don't get fooled by the too naïve logic "I will have better if I pay more"

[sflorack]

Originally Posted by marcus0263

Well the few times I've had to contact support the response time has averaged about a 1/2 out from a live person. The support is second to none, I've had them for a couple of years and have never experienced an outage. The features are excellent, speed and reliability have been the best. I have received maybe 4 or 5 pieces of spam in the entire time I've had them with multiple accounts and users.

First, let me provide a disclaimer: free choice is what makes this world great. I'm not asking you to justify your decisions to me, or to convince me to switch. I'm just trying to get a better understanding of what justifies the exceedingly extra cost.

Support certainly seems to be faster than at Fastmail -- it usually takes them a few days to reply. Speed and reliability are also top-notch IMO at FM. "Features are excellent" is a little vague, although I DID sign up for a trial account at Luxsci because I was so darn curious. Granted, it's more than an email provider; it's basically a full PIM. Still, I have Outlook/Exchange at work so I wouldn't be able to justify the extra layer. Google calendar works great for free.

Anyways, I'm glad you're so happy with your email provider. I've always been very satisfied with FM, but still find myself exploring other options as my subscription term nears. I think a lot of other users here suffer from the same illness.

[marcus0263]

Originally Posted by sflorack

First, let me provide a disclaimer: free choice is what makes this world great. I'm not asking you to justify your decisions to me, or to convince me to switch. I'm just trying to get a better understanding of what justifies the exceedingly extra cost.

Support certainly seems to be faster than at Fastmail -- it usually takes them a few days to reply. Speed and reliability are also top-notch IMO at FM. "Features are excellent" is a little vague, although I DID sign up for a trial account at Luxsci because I was so darn curious. Granted, it's more than an email provider; it's basically a full PIM. Still, I have Outlook/Exchange at work so I wouldn't be able to justify the extra layer. Google calendar works great for free.

Anyways, I'm glad you're so happy with your email provider. I've always been very satisfied with FM, but still find myself exploring other options as my subscription term nears. I think a lot of other users here suffer from the same illness.

That's why I have FM as my backup account, I've had a FM account for years. As for LuxSci's Web GUI, I don't use it but yes it's full featured. I use them for their speed, reliability, support and simply the best anti spam offered.

Bottom line is you get what you pay for and to me that is worth $9 a month. Seriously if $9 breaks your monthly budget then you've got serious problems

[marcus0263]

Originally Posted by Luzo

Ok, actually I did a mistake reading the wrong part of the page, but they don't offer IMAP with their cheapest (120$, lol) package.

Now you're saying the don't offer IMAP

Originally Posted by Luzo

Moreover, if you want to add the file storage option, like in FastMail (with however php/mysql), it will cost you, according to that 13,74*12=164,88$. Add to that the price of a domain name, and you'll pay 175$ a year JUST for your email box, maybe that's worth the service, but I am 100% sure that all what distinguish them from FastMail is 100% useless, at least for a majority of people here (i'm not talking about business users).

IMHO, if you're a business user, go for ******* and a solid exchange account at 9$ a month, save the extra dollars, and don't get fooled by the too naïve logic "I will have better if I pay more"

For file storage I use a hosting company, look here -
http://dreamhost.com/

unlimited space for $8.95 a month

I seriously question why people use email as a file storage ya know

As I said I have both fastmail AND LuxSci, so I do believe I know the difference between the two you know and can make a rational comparison.

[sflorack]

Originally Posted by marcus0263

Seriously if $9 breaks your monthly budget then you've got serious problems

$100/mo doesn't break my budget to listen to satellite radio, but if I can get it (or something very similar) for $10/mo, why pay the extra money?

I'm a very logical person. So for me to spend 5x what I currently pay, it better be 5x better.

[Luzo]

Originally Posted by marcus0263

I seriously question why people use email as a file storage ya know

I seriously question why people would refrain themselves from using features included in their email offer.

Originally Posted by marcus0263

As I said I have both fastmail AND LuxSci, so I do believe I know the difference between the two you know and can make a rational comparison.

I agree that you're position makes perhaps your comparison more rational, but you can't deny that LuxSci is designed for a certain (very specific) category of persons, whereas FastMail targets basically every person that needs a reliable and hassle-free email account.

PS: OP, sorry for this diversion.

[marcus0263]

Originally Posted by sflorack

$100/mo doesn't break my budget to listen to satellite radio, but if I can get it (or something very similar) for $10/mo, why pay the extra money?

I'm a very logical person. So for me to spend 5x what I currently pay, it better be 5x better.

I agree that it comes down to bang for your buck and what you need. If you can put up with regular outages, no support and spam then go with a free service like gmail. But if require/want a SLA like -

LuxSci guarantees that our services will be available to you at least 99.99% of the time. This means no more than 5 minutes per month of unscheduled downtime! If we do not meet this agreement, we give YOU money back

My experience has been zero down time in two years.

Support that a live person responds in under an hour, my experience has been under a 1/2 hour and resolution is quick.

To me that is worth $9 a month, it all comes down to you get what you pay for.

[marcus0263]

Originally Posted by Luzo

I seriously question why people would refrain themselves from using features included in their email offer.

If you don't need them or use something much better wouldn't be a reason could it? You know it's like asking a person why have Satellite TV when their TV comes with Rabbit Ears Antenna.

Originally Posted by Luzo

I agree that you're position makes perhaps your comparison more rational, but you can't deny that LuxSci is designed for a certain (very specific) category of persons, whereas FastMail targets basically every person that needs a reliable and hassle-free email account.

PS: OP, sorry for this diversion.

It all comes down to what you need, for me paying for the service I receive from LuxSci is worth what I would pay for 1 pack of smokes per month. It's like you asking why people would buy and Audi when they could buy a Chevy.