Delete filter problem

GERGE · 31 Jul 2014, 09:00 PM

I had an old blog, its address is constantly getting spam so I put a delete filter. But is does not work:

http://cl.ly/image/0C313t0D360r/Scre...2014.58.34.png

Did I do anything wrong here?

FredOnline · 31 Jul 2014, 09:20 PM

You are requiring to delete any e-mail sent to that particular mek.com e-mail address?

If that e-mail address is spelt correctly, and the spam you are receiving contains that mek.com e-mail address in the TO field, that should work.

Suggest you raise a support ticket directly with Runbox.

somdcomputerguy · 1 Aug 2014, 03:59 AM

Is there a 'final answer' apply type button in the RunBox webmail UI that one must depress after adding a filter or filters? The email service I use has this requirement. I don't use RunBox, so I don't know for sure..

- Bruce

FredOnline · 1 Aug 2014, 04:06 AM

There's a "Save settings" button directly beneath the new filter.

That saves any amendments to existing or adding a new filter - not hard to miss.

somdcomputerguy · 1 Aug 2014, 06:24 AM

Quote:

Originally Posted by FredOnline

- not hard to miss.

In Fastmail, neither is the 'Apply All Changes' button or the red banner at the top that mentions it, but..

31 Jul 2014, 09:00 PM	#1
GERGE Junior Member Join Date: Jan 2014 Posts: 8	Delete filter problem I had an old blog, its address is constantly getting spam so I put a delete filter. But is does not work: http://cl.ly/image/0C313t0D360r/Scre...2014.58.34.png Did I do anything wrong here?

31 Jul 2014, 09:20 PM	#2
FredOnline The "e" in e-mail Join Date: Apr 2011 Location: Manchester UK Posts: 2,616	You are requiring to delete any e-mail sent to that particular mek.com e-mail address? If that e-mail address is spelt correctly, and the spam you are receiving contains that mek.com e-mail address in the TO field, that should work. Suggest you raise a support ticket directly with Runbox.

1 Aug 2014, 03:59 AM	#3
somdcomputerguy Cornerstone of the Community Join Date: Jun 2004 Location: Rupert, WV Posts: 880	Is there a 'final answer' apply type button in the RunBox webmail UI that one must depress after adding a filter or filters? The email service I use has this requirement. I don't use RunBox, so I don't know for sure.. - Bruce

1 Aug 2014, 04:06 AM	#4
FredOnline The "e" in e-mail Join Date: Apr 2011 Location: Manchester UK Posts: 2,616	There's a "Save settings" button directly beneath the new filter. That saves any amendments to existing or adding a new filter - not hard to miss.