EmailDiscussions.com  

Go Back   EmailDiscussions.com > Email Service Provider-specific Forums > FastMail Forum
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read
Stay in touch wirelessly

FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc.

Reply
 
Thread Tools
Old 1 Jul 2021, 07:56 AM   #1
randian
Cornerstone of the Community
 
Join Date: Jan 2014
Posts: 561
Does Fastmail auto-purge Trash now?

Iíve noticed my Trash folder only has about the last weekís worth of emails, even though I donít have purging turned on and I havenít manually deleted anything. Is this a new policy by Fastmail? If so I donít see a setting to change it.
randian is offline   Reply With Quote

Old 1 Jul 2021, 09:03 AM   #2
gardenweed
Cornerstone of the Community
 
Join Date: Jun 2008
Location: Perth
Posts: 606
Quote:
Originally Posted by randian View Post
Iíve noticed my Trash folder only has about the last weekís worth of emails, even though I donít have purging turned on and I havenít manually deleted anything. Is this a new policy by Fastmail? If so I donít see a setting to change it.
I'm not aware of any change to their policy.
My trash is set to autopurge at 365 days, and on checking my trash folder, the oldest trash is around 365 days old.

I can't comment on any action that might take place if autopurge was not set.
gardenweed is offline   Reply With Quote
Old 1 Jul 2021, 09:09 AM   #3
Grhm
Essential Contributor
 
Join Date: Mar 2007
Location: UK
Posts: 233
Quote:
Originally Posted by randian View Post
I don’t have purging turned on and I haven’t manually deleted anything
Same here. I just had a look and there are still items in my trash folder that I deleted in 2014... so whatever it is that's changed for you doesn't seem to be universal.
Grhm is offline   Reply With Quote
Old 1 Jul 2021, 12:45 PM   #4
n5bb
Intergalactic Postmaster
 
Join Date: May 2004
Location: Irving, Texas
Posts: 8,705
Be sure to check the advanced preferences of the Trash folder/label. The Auto-purge setting is at the very bottom. Auto-purge will only permanently delete messages which are not pinned. Messages are auto-purged based on the date they were deleted to Trash -- not the date the message arrived at your account.

If you use an email client with your Fastmail account, it may have an auto-purge setting which is deleting old messages in Trash. Fastmail has no control over how the messages are purged by such an external system, such as an email client connected using IMAP (which has access to all subscribed folders in your account). The external client can also delete pinned messages.

I set my Trash folder to auto-purge after 31 days. I just checked the Trash folder, and I see messages deleted in the past 31 days just as expected. I cleaned up a lot of folders by deleted old emails a couple of weeks ago, so those very old messages haven't reached the 31 day age limit yet, even though the message dates are from many years ago.

Bill
n5bb is offline   Reply With Quote
Old 1 Jul 2021, 04:53 PM   #5
JamesHenderson
Cornerstone of the Community
 
Join Date: Jan 2003
Location: Oxfordshire, UK
Posts: 583
Do you use Apple clients?

Are you using an iPhone or other Apple product?

I think they default to emptying the trash after 30 days (or maybe even 7 days) so you always need to change that manually (and quickly) after adding Fastmail as an account.
JamesHenderson is offline   Reply With Quote
Old 1 Jul 2021, 06:22 PM   #6
randian
Cornerstone of the Community
 
Join Date: Jan 2014
Posts: 561
Quote:
Originally Posted by JamesHenderson View Post
Are you using an iPhone or other Apple product?

I think they default to emptying the trash after 30 days (or maybe even 7 days) so you always need to change that manually (and quickly) after adding Fastmail as an account.
I’m using an iPhone but I don’t see any configuration option for trash emptying.
randian is offline   Reply With Quote
Old 1 Jul 2021, 09:31 PM   #7
Berenburger
The "e" in e-mail
 
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,754
Quote:
Originally Posted by randian View Post
Iím using an iPhone but I donít see any configuration option for trash emptying.
Itís under Mail ó> Accounts ó> Account ó> Advanced.

There are four options:
- Never
- After one day
- After one week
- After one month
Berenburger is offline   Reply With Quote
Old 3 Jul 2021, 01:05 AM   #8
sflorack
The "e" in e-mail
 
Join Date: Feb 2002
Posts: 2,914
Quote:
Originally Posted by n5bb View Post
Auto-purge will only permanently delete messages which are not pinned.
Just wanted to add a caveat to this.. messages that are pinned in any folder (presumably other than Trash) are UNPINNED when deleted to Trash.

Interestingly, they are NOT unpinned when manually dragged/drug into the Trash folder.

No idea what happens to messages that are pinned in Trash (whether Bill is correct in stating that they are not auto-purged), but who would pin a message in Trash?
sflorack is offline   Reply With Quote
Old 3 Jul 2021, 02:20 AM   #9
n5bb
Intergalactic Postmaster
 
Join Date: May 2004
Location: Irving, Texas
Posts: 8,705
Quote:
Originally Posted by sflorack View Post
...No idea what happens to messages that are pinned in Trash (whether Bill is correct in stating that they are not auto-purged), but who would pin a message in Trash?
In Fastmail Help:
Quote:
Auto-purge - Automatically delete messages after they have been in the folder for a certain amount of time, from 1 day to 1 year. Pinned messages are never deleted.
Also note this in Fastmail Help:
Messages disappear from trash (Apple)

Bill
n5bb is offline   Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +9. The time now is 03:25 PM.

 

Copyright EmailDiscussions.com 1998-2013. All Rights Reserved. Privacy Policy