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Old 24 May 2021, 04:37 AM   #1
hsaini
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Join Date: May 2021
Posts: 3
Red face email auto delete after 14 days from inbox in Outlook 2019

I need help in Microsoft office 2019 (Specially Microsoft outlook 2019) In last January I bought new HP ENVY laptop with Microsoft office-2019 with outlook-2019 install by HP. I am using my Gmail account in outlook-2019. I notice I have IMAP account set up in outlook that auto-delete my emails from Inbox after 14 days. I want to stop this auto-delete function. I need a guaranty for permanent solution.
I have tried--all online suggesting open the properties of Inbox folder in Microsoft outlook 2019 and unchecked mark "Do not auto archive item in this folder" I did that but still have auto-delete in 14 days problem. I need permanent solution
I also unchecked box in default setting that also did not work it is still deleting email from inbox after 14 days. I wants to stop this auto-delete function

Last edited by hsaini : 24 May 2021 at 04:39 AM. Reason: typo
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Old 24 May 2021, 01:15 PM   #2
xyzzy
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Join Date: May 2018
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Is there a filter (rule) in your outlook or gmail that might be doing this?
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Old 26 May 2021, 03:52 AM   #3
hsaini
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Join Date: May 2021
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Quote:
Originally Posted by xyzzy View Post
Is there a filter (rule) in your outlook or gmail that might be doing this?
No I don't see any such filter and I never set up any filter like this
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Old 26 May 2021, 04:57 AM   #4
TenFour
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Worth checking the settings under the desktop app of Outlook under "Rules" up top in the ribbon. In there you can choose to review any IMAP rules that are set.
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Old 26 May 2021, 07:14 AM   #5
xyzzy
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Are you really sure your outlook email setup is for IMAP? Because if it's POP then there usually is a setting to delete stuff from the inbox after x amount of time (or keep for x amount of time) and 14 days sounds like one such choice some email client apps might explicitly show as a choice for such a setting. 14 (exactly 2 weeks) sounds to me like too much a coincidence IMO.
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