Annoyance with Mail.com

webecedarian · 31 Dec 2024, 09:40 AM

A while ago I opened an account on Mail.com, used it a few times, then set it aside until recently.

When I went to log in, it started by claiming the password was wrong. I was willing to believe I'd miscopied it, so I double-checked. I was right. Then it claimed there was no such account, although I had clearly noted down the information

Okay, I thought, maybe it was deleted for inactivity, so I'll just re-create it. But now it was suddenly demanding a cell phone, which it didn't before. I'm guessing that they changed their requirement, and just wiped out the account instead of warning me.

jeffpan · 31 Dec 2024, 11:03 AM

1and1 has very strong policy on risk management.
So it?s normal to lose your access.

xylon · 1 Jan 2025, 01:57 AM

That's why I say this email service is junk. It's awful.

RFK · 2 Jan 2025, 12:36 AM

Quote:

Originally Posted by xylon

That's why I say this email service is junk. It's awful.

Exactly. I lost an account at mail.com too.

webecedarian · 9 Jan 2025, 12:12 PM

Well, I tried it because I liked the simple name and it was a freebie that didn't require much. Like no cell phone number originally.

What did you switch to instead?

And what's 1and1?

31 Dec 2024, 09:40 AM	#1
webecedarian Cornerstone of the Community Join Date: Apr 2005 Location: NYC Posts: 534	Annoyance with Mail.com A while ago I opened an account on Mail.com, used it a few times, then set it aside until recently. When I went to log in, it started by claiming the password was wrong. I was willing to believe I'd miscopied it, so I double-checked. I was right. Then it claimed there was no such account, although I had clearly noted down the information Okay, I thought, maybe it was deleted for inactivity, so I'll just re-create it. But now it was suddenly demanding a cell phone, which it didn't before. I'm guessing that they changed their requirement, and just wiped out the account instead of warning me.

31 Dec 2024, 11:03 AM	#2
jeffpan The "e" in e-mail Join Date: Sep 2005 Location: Macao Posts: 2,333 Representative of: tls-mail.com	1and1 has very strong policy on risk management. So it?s normal to lose your access.

1 Jan 2025, 01:57 AM	#3
xylon Member Join Date: Jun 2023 Posts: 79	That's why I say this email service is junk. It's awful.

9 Jan 2025, 12:12 PM	#5
webecedarian Cornerstone of the Community Join Date: Apr 2005 Location: NYC Posts: 534	Well, I tried it because I liked the simple name and it was a freebie that didn't require much. Like no cell phone number originally. What did you switch to instead? And what's 1and1?