EmailDiscussions.com  

Go Back   EmailDiscussions.com > Discussions about Email Services > Email Help Needed!
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read
Stay in touch wirelessly

Email Help Needed! Having problems with your email service, or with the email software you're using? Post your questions and answers here!

Reply
 
Thread Tools
Old 22 Feb 2024, 12:31 AM   #1
artman
Junior Member
 
Join Date: Oct 2022
Location: Lenexa, KS (Kansas City metro)
Posts: 14
Some sent emails are not in Sent Mail folder

I am using Thunderbird version 115.7.0 (64-bit) on a Windows 10 PC. Many times when I send an email after several days it does not appear in my Sent mail or All mail folder.

Today, Feb 21, 2024 I tried to find an email I sent on Feb. 4, 2024 and it was not in the sent mail or all mail folder. This is very frustrating.

I checked on the Gmail website under my email account. I did a search for the person's email address that I sent the message to and there was nothing in the Sent, Trash or All mail folders.

Does anyone know why this is happening and how to correct the issue?

Thanks very much - Bill

Last edited by artman : 22 Feb 2024 at 12:55 AM.
artman is offline   Reply With Quote

Old 22 Feb 2024, 12:58 AM   #2
CyberSmurf
 Moderator 
 
Join Date: Nov 2001
Location: British Columbia
Posts: 4,008
Since you mention "All Mail", I assume that you are talking about GMail?
CyberSmurf is offline   Reply With Quote
Old 22 Feb 2024, 01:30 AM   #3
artman
Junior Member
 
Join Date: Oct 2022
Location: Lenexa, KS (Kansas City metro)
Posts: 14
Yes, I have a Gmail address and a Gmail account.
artman is offline   Reply With Quote
Old 22 Feb 2024, 12:58 PM   #4
chrisretusn
Cornerstone of the Community
 
Join Date: Aug 2006
Location: Philippines
Posts: 843
Are you using IMAP or POP3 protocol?
chrisretusn is offline   Reply With Quote
Old 22 Feb 2024, 10:51 PM   #5
CyberSmurf
 Moderator 
 
Join Date: Nov 2001
Location: British Columbia
Posts: 4,008
I'm not familiar with Thunderbird. But, I believe getting all the symptoms is half the cure.

When you say "after several days it does not appear", does that mean that you can see the email initially, but it later disappears?

Is it just your Sent folder, or does other mail disappear as well?

Are you accessing your GMail account from any other programs, accounts or apps? Possibly one of these is accessing your account via POP?

In your settings for POP download, do you "keep Gmail's copy"?
https://mail.google.com/mail/u/0/#settings/fwdandpop
CyberSmurf is offline   Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +9. The time now is 08:27 AM.

 

Copyright EmailDiscussions.com 1998-2022. All Rights Reserved. Privacy Policy