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Old 21 Jul 2021, 08:23 AM   #1
rsm923
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Join Date: Jul 2021
Posts: 2
Angry File Storage: The maximum file size too low & other problems

Hello,

I've been a user of Fastmail for many years, and I was very happy with the service until I had to start paying external services for storing my files in the cloud.

The file storage feature:

https://www.fastmail.com/help/files/usage.html

is good, but it has many problems that make it useless:

- The maximum file size limit is too low. I mean, is not even possible to store some videos recorded from a cellphone. I have 10Gb of storage, and sadly I can not use them because of that limit, it is very frustrating.

- As I premium user, I have 30Gb for storing email, but 10Gb for storing files. I know that Fastmail is not a "file storage" service, but I don't think that such ratio makes sense. A common user will never have 30Gb of email, and will probably have more than 10Gb of data (pictures, videos, documents).

- When downloading folders, the "Maximum Zip" file is reached pretty easy so making a backup is a pain in the ***. What about automatically splitting the zip file?


Best regards,
rsm
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Old 22 Jul 2021, 05:37 AM   #2
janusz
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Given that Google Drive and Google Photos offer 15 GB each, the Fastmail's10 GB limit doesn't look particularly low.
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Old 22 Jul 2021, 05:57 AM   #3
rsm923
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Join Date: Jul 2021
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Humm… Google Drive is 15Gb of Free Storage. For 2$/month people get 100gb. And in icloud its 50Gb for 1$/month. So knowing that I’m paying 6€/month with fastmail, yeah the limit is pretty low…

Last edited by rsm923 : 22 Jul 2021 at 10:20 AM.
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Old 24 Jul 2021, 01:26 PM   #4
somdcomputerguy
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I mainly use an FTP client to upload files into my file storage space. I also use a WebDAV/File Explorer mingling. The file upload size limit you mentioned may be attached to FM's UI file manager. You also mentioned the total file storage space/size, and there's not really much I can say about that.

- Bruce
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Old 24 Jul 2021, 02:17 PM   #5
Berenburger
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Join Date: Sep 2004
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Quote:
Originally Posted by rsm923 View Post
- As I premium user, I have 30Gb for storing email, but 10Gb for storing files. I know that Fastmail is not a "file storage" service, but I don't think that such ratio makes sense. A common user will never have 30Gb of email, and will probably have more than 10Gb of data (pictures, videos, documents).
There’s your answer. FM is an email service. File storage is just an extra. For FM it is ‘cheaper’ to give out a plenty of email storage than file storage (overbooking). File storage in generally is filled up more quickly than email storage.
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Old 24 Jul 2021, 03:50 PM   #6
somdcomputerguy
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Quote:
Originally Posted by Berenburger View Post
There’s your answer. FM is an email service. File storage is just an extra.
Yep.
Quote:
Originally Posted by Berenburger View Post
File storage in generally is filled up more quickly than email storage.
Sometimes with just cat pictures and stuff. Here's some cool cats though - http://emdpics.somdcomputerguy.com/ Those pics are in FM's file storage in a photo gallery format BTW.

- Bruce
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